MerMaid Cleaning Services

Directions

MerMaid Cleaning Services - Giving you back your time -

- est. 2019 -

® Officially a Registered Trademark ®
(1)

Trust and discretion:

Our client base up until now has been attained solely through recommendations meaning we only have a minimal online presence and basic fb page, here you will find hidden gems related to some of the other local businesses we work with and some of the products we distribute. We know that letting anyone in to help around the home takes a huge deal of trust and our clients value the discrete services we provide, which means you won't find many before/after pics - any that are shared you can rest assured that we have written permission from the client

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CLEANING SERVICES AVAILABLE :

Air bnb/holiday let changeovers & management
Commercial cleans
Regular weekly/fortnightly domestic cleans,
One off cleans,
Deep cleaning,
Yacht cleaning,
Car detailing (specialist team member)
Military March Outs,
End of tenancy/pre move in cleans,


Bespoke gift vouchers available, tailored to your loved ones needs

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LAUNDRY SERVICES :

Washing/drying
Ironing

Gift vouchers also available for our laundry services

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Your ONE STOP SHOP for holiday home maintainenece:

We also offer fully managed holiday let services meaning we are able to provide you with fully insured professional tradesmen taking care of everything needed to ensure your holiday season runs smoothly: plumbers, electricians, gardeners, external windows & gutter cleanance, decorators, oven cleaning, carpet and stone floor cleaning/restoration - supplying stress free maintainenece while helping your business flourish

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The Legalities:

MerMaid Cleaning Services are fully insured and covered by a specialist cleaning contactors policy which covers all aspects of domestic/commercial cleaning and all team members are enhanced DBS checked. MCS is also proud to be a member of the Federation of Small Businesses, Plym Chamber of Commerce, Network Plymouth and subject to passing our upcoming audit will also be Trading Standards 'buy with confidence' approved

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Working in tandem with other local businesses/protecting your assets:

Do you have stonework or marble flooring? We only work with fully insured experts and highly recommend them to breathe life back into your flooring

We are also able to recommend Plymouths ONLY Master Locksmith for all your security needs, along with car detailers, gardeners, oven cleaners, window cleaners, stationary providers, accountants, financial advisors, insurance brokers, couriers, web designers, marketing experts, illustrators, shop fitters, lettings agents, builders, plumbers, bespoke furniture craftsmen, wedding planners, seamstresses, and trendy w**e bars for that special evening out... The list is endless - all are fully insured for the services they provide and part of the amazing Business groups we're lucky enough to be involved with

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COVID appropriate practices in line with UK government guidelines:

As with all reputable firms we are currently operating in a COVID compliant manner meaning we have implemented temporary measures to help prevent any potential spread of the virus. This allows us to continue providing a service while protecting our families and our clients at the same time - these measures include (but are not limited to) the use of disposable PPE, using disposable cloths and using clients own hoovers/steam mops where possible to negate the need for thorough stripping and sanitising of our equipment/ filters between clients. All clients are sent a message the night before a scheduled clean checking the health of the household - should anyone be experiencing symptoms (or be isolating due to coming in contact with someone who has tested positive) we ask they let us know and we will reschedule the clean at no additional charge for a later date.

HELLO NOVEMBER!!Hands up who's homes are totally upside down after the October half term?I'll start, MINE!! Admin has ta...
01/11/2026

HELLO NOVEMBER!!

Hands up who's homes are totally upside down after the October half term?

I'll start, MINE!! Admin has taken a back seat, there's baskets of clean laundry, furniture in disarray, and middle beans birthday presents neatly organised in a way that makes sense only to him right in the most inconvenient of places 🤷‍♀️ my sanity has well and truly left the building, though its questionable how sane I ever really was in the first place... I feel like I need a week off to get over the kids being home - anyone else feel like that or is it just me?! 🤣

This half term many of our MerMaids have been working reduced hours to make memories with their families, we've been blessed with mostly dry weather, glorious sunsets and no early morning alarms (save for my children who have an aversion to sleep of course)

I've been able to take a few days off to explore Camel Creek, pumpkin pick at the Cornish Maize Maze and wander through Plym Bridge with my little family and aside from my daughter slicing her hand open from a fall in the woods, being patched up by my sister and a trip to the UTC at derriford its been really really lovely

I am 100% ready for the kids to go back to school and hit the ground running with our MerMaids as we slip slide towards Christmas... how is it November already? Where has the year gone?!

We are winterising more holiday lets this week and have another shiny new Henry on the way, all domestic cleans are continuing on their usual rotation and we have more meet and greets planned with some lovely new clients

1 month to go until its socially acceptable to put the Christmas decorations up, so if anyone would like extra time on their visits to prep please remember to let us know in advance to ensure we can accommodate

Keep smiling

Team MerMaid

🧜‍♀️ x

24/10/2026

🍃 THAR SHE BLOWS 🍃

Huge thank you to my wing woman Laura for braving the weather with me today for post storm checks & changeovers on holiday lets

Thankfully theres been no damage to any of the lets we manage, nor any water ingress from this seemingly endless deluge. We have now taken off our tails and are hibernating for the night ready for another scheduled day of changeovers tomorrow

Our bad weather checks give Owners peace of mind that their assets remain looked after with any damage picked up quickly, even out of season where many are already shut up for the winter - what would the point be of enlisting a business that only keeps an eye on properties during changeovers and then steps back during the winter? There is no benefit to this type of arrangement which is why even through the off season these checks are dutifully carried out... this is why when Owners are looking for changeover companies we market ourselves as a year round presence, available as needed knowong this is absolutely vital when Owners themselves aren't local - imagine a leak not being picked up until the spring, the fallout from damage and loss of income just doesnt bear thinking about

I am hugely grateful to all of our MerMaids for maintaining our standards and sprinkling their sparkle year round, donning their wet weather gear with me on absolutely miserable days like today when no one really wants to leave the house and generally just being pretty awesome team players 🥰

Keep safe

Team MerMaid

🧜‍♀️ x

AMBER WEATHER WARNING REMINDER Just incase you've been living under a rock for the last few days the South West will sho...
22/10/2026

AMBER WEATHER WARNING REMINDER

Just incase you've been living under a rock for the last few days the South West will shortly be in the midst of an amber weather warning thanks to storm Austen

Cleans will only be carried out if it is safe to do so, the advise states to avoid unnecessary travel and expect delays therefore if we can safely access local cleans we will, if not, for our MerMaids safety we will have to postpone

Please be reminded that if there is a power cut during your clean obviously hoovering cannot occur, but we will fill the time with other tasks

Let's all pray to the wind Gods that our roof tiles, fences, summerhouses, playhouses, sheds, Barns, bunny runs and trampolines all survive the first (and actually all) of the winter storms... Im already stressing about mine 😔

Times like this I do not miss living on boats, while I did used to love being rocked to sleep when there was a bit of a swell, full blown windypop storms have never been my cup of tea!!

If everyone could please stay safe, avoid taking unnecessary risks and keep away from the coast that would be brilliant

Remember to have torches, bottled water and a fully charged power pack at the ready, just in case - and to report a powercut call 105

Helicopter mum talk over, Stay safe

Team MerMaid

🧜‍♀️ x

🎂 HAPPY BIRTHDAY KIRSTY!!! 🎂I speak for us all when I say Kirsty is one special lady, not only is she a great MerMaid bu...
19/10/2026

🎂 HAPPY BIRTHDAY KIRSTY!!! 🎂

I speak for us all when I say Kirsty is one special lady, not only is she a great MerMaid but a fantastic friend to us all

Kirsty has been with us for over 2 years already and is the one who roped Chelsea in to joining us back in 2025, I for one would be lost without the pair of them - their infectious bubbly personas and dedicated work ethic really do make things that little bit brighter for us all

I am a firm believer that any business will only ever be as good as those within it, we make a pretty awesome team because we are all on the same wavelength and together we continue to build something quite magical

Kirsty has recently increased both her term time and holiday availability alongside Laura which means we are steadily contacting those on our waiting lists offering up our services - if you are on our waiting list and havent already been contacted please feel free to drop us a message

We hope you have a wonderful long weekend of celebrations, we are all exceptionally grateful to have you in our lives - thank you for sprinkling your sparkle today, and every day

Much love

Team MerMaid

🧜‍♀️ x

03/10/2026

LAST MINUTE AVAILABILITY!!

The Crows Nest in Turnchapel has long been a place close to our hearts - MerMaids past and present have dutifully carried out changeovers here for over 6 years and continue to work with her new Owners building up more awesome reviews

She has been fully booked with back to back changeovers for the last 3 months and finally has some availability again

We just love our time here and are over the moon that her new Owners wanted to work with us following her rebirth... we must be doing something right 🤗

What are you waiting for? Book your minibreak now and wake up to these gorgeous views 🌅

Much love

Team MerMaid

🧜‍♀️ x

Turnchapel Rentals - West Winds & Crows Nest, Devon

Crows Nest - Turnchapel, Plymouth - Devon - Apartments for Rent in Plymouth, England, United Kingdom - Airbnb https://share.google/bPkL1Eoq9L9hX8MzT

SHOUT OUT TO OUR AMAZING PETRA!Many of our clients know that Petra is an integral and hugely valued part of our little t...
02/10/2026

SHOUT OUT TO OUR AMAZING PETRA!

Many of our clients know that Petra is an integral and hugely valued part of our little team, not just the cleaning side, she is also one of the hugely dedicated coaches of the Morley MerMaids (an award winning all girls football team we are privilaged to sponsor) but did you know that for the last year she has been juggling work commitments alongside ferrying her son to numerous physio appointments after he tore his ACL and Meniscus in the March of 2025 - undoubtedly a scary time for a promising 14 year old football player

AJ required surgery and months of dedicated physiotherapy but instead of letting things get on top of him he focused his time (alongside school work ofcourse) on creating something phenomenal - his own clothing brand RAW DUBS

This brand is built on resilience, determination, and the belief that anything is possible with the right mindset

While the website is still currently under construction he does have limited stock available through his page, proceeds from this will go back into supporting his continued physiotherapy and dreams of a career in football - he tentatively took to the pitch again recently with petra watching from the sidelines with baited breath and he did so so well

Anyone thats met Petra knows just what an amazing person she is, and I think its pretty clear that the apples haven't fallen far from the tree - both of her children are exceptionally skilled on, and off the pitch... how lucky am I to have known her for 8 years and been able to watch her children grow into these amazing young adults!

We all love you Petra!!!

Team MerMaid

🧜‍♀️ x

01/10/2026

UPCOMING AVAILABILITY!!

After 3 months of solid back to back changeovers West Winds has availability dotted through October

We absolutely love this cosy, well thought out and tastefully decorated apartment complete with a seperate dedicated work space

Stunning sunsets and beautiful views combined its no wonder she is already a guest favourite on air bnb... the welcome pack of sweet treats is an added bonus!

Remember to message their page for the best prices, the Owners are happy to accommodate shorter and longer stays

Much love

Team MerMaid

🧜‍♀️ x

West Winds - Turnchapel, Plymouth - Devon - Apartments for Rent in Plymouth, England, United Kingdom - Airbnb https://share.google/T8BbcelfPAZy7jPhj

Turnchapel Rentals - West Winds & Crows Nest, Devon

📢 POLITE REMINDER / RANTY PANTS 📢Unfortunately this week one of our lovely MerMaids has been too poorly to work, we stro...
24/09/2026

📢 POLITE REMINDER / RANTY PANTS 📢

Unfortunately this week one of our lovely MerMaids has been too poorly to work, we strongly suspect this due to a bug picked up from a client last week

We send out confirmations the night before cleans to ensure that everyone is well and it is safe to attend, yes its extra admin for me but it is absolutely vital to ensure our team and those we look after remain safe

We have a duty of care to our families and all of our clients, some of whom are vulnerable and immune compromised

Please take this as a polite reminder that If your child is too poorly to attend school, or if you are too poorly to work then it is only right that you let us know - if you are poorly the night before or morning of your clean please let us know, in these cases (unless it becomes a frequent occurence) there would be no cancellation fee

We would much rather be turned away on the doorstep than risk transmitting anything to our vulnerable clientèle, bringing anything home to our families or being unable to work and letting multiple clients down while loosing income all in one hit - we dont do this for a bit of extra pin money, it is what puts food on the table and keeps the roof above our heads... its our career and we have spent years building the reputation we hold

Our clients trust us to keep them safe

Our team have my full backing to down tools and leave during any clean where it becomes apparent someone is poorly and has deliberately hidden this from us - if this happens the full amount would be payable as per the Ts and Cs on every quote we send out, you would also risk our services being revoked and your space being given to someone else on our waiting list

A clean may be wanted, however where possible we will always reschedule visits and attend when it is safe to do so. School rules apply, this means 48h after the last period of D&V, and if you've got the flu or anything else please just keep us posted - for some of our clients even a common cold can very quickly turn to hospitalisation and pneumonia

Thank you for your understanding, preachy essay over... please dont make me turn into a Ranty Pants again, its not a good look 🤣

Much love

Team MerMaid

🧜‍♀️ x

EEK - WE DID IT!!! Today between holiday lets and clinical cleans these wonderful ladies joined me at Hospital Radio Ply...
05/09/2026

EEK - WE DID IT!!!

Today between holiday lets and clinical cleans these wonderful ladies joined me at Hospital Radio Plymouth for the MerMaid 'Takeover' of the Jo Lloyd show 'Reeling in the Years'

After a traumatic day yesterday (I'll bore you with that another time) I am beyond proud of them both for stepping out of their comfort zone and talking live on air to hundreds of people - all without saying anything tooooo incriminating 🤣

We may have got tongue tied at points but no one dropped the F 💣, had a coughing fit or broke any confidentiality clauses - and I managed to name drop 2 of our beautiful former MerMaids too 🥰

The last show I had the pleasure of guesting on with Keith Jolley still holds the record for the most re-plays, which is pretty remarkable so I'm sharing the link below for today's one just incase anyone missed it and would like to listen / judge us on our music tastes / see if we really did behave ourselves 🤔

SPOILER ALERT -
Our cleaning hack is.... hire a cleaner!!

Keep calm and carry on

Team MerMaid

🧜‍♀️ x
https://www.mixcloud.com/HospitalRadioPlymouth/reeling-in-the-years-with-jo-lloyd-5th-september-2026/

📢 MERMAID TAKEOVER INCOMING 📢Tune in to Hospital Radio Plymouth this Saturday 1-2pm where 3 of our lovely MerMaids will ...
01/09/2026

📢 MERMAID TAKEOVER INCOMING 📢

Tune in to Hospital Radio Plymouth this Saturday 1-2pm where 3 of our lovely MerMaids will be joining Jo Lloyd for random chats and, knowing our playlists, an even more random music selection
🤣

Minding their Ps and Qs alongside me will be our lovely Chelsea and equally lovely Laura.

Now, anyone thats met these lovely ladies will appreciate everyone's slight worry that this could go south and turn into comedy gold due to the lack of filters a certain person has...

Who will be the first one that needs to remove their foot from their mouth, and who will be the one that overshares?? Anyone fancy placing bets... I feel like it will be a toss up between me and Chelsea 🤭

Do we think our friends will listen just to hear us mess up?? Again, yes 🤣🤣

WHEN IS IT??
Saturday 5th Sept
1-2pm

HOW TO LISTEN:
🌎 hrplymouth.org.uk
📱 HRP App / Smart Speaker
🏥 Derriford Campus 107.3fm
📻 DAB+

Address

Wembury

Opening Hours

Monday 9am - 4pm
Tuesday 8am - 6pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm
Saturday 10am - 4pm

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