30/10/2026
PUBLIC SERVICE ANNOUNCEMENT
Booking a Chimney Sweep is now apparently the equivalent of placing an item in your online basket.
No commitment. No intention to buy.
Just reserve it while you continue shopping around. 😌
"Yes, that's great, let's book it in for three weeks' time."
"Perfect, see you then."
two weeks later...
"Cancel my appointment for next week, we've found someone who could do it sooner."
Ah yes, because for the last couple of weeks I haven't been turning away other enquiries whilst holding that slot specifically for you.
My mistake.
I thought a booking was a booking.
Turns out it's just a free reservation service while everyone searches for a better deal.
At this rate, perhaps Chimney Sweeps should start saying:
"Great, I've got you booked in for 24th November. Of course, if I find a customer willing to pay more before then, I'll give your slot away and let you know the day before."
Sounds ridiculous, doesn't it? 😏
Funny how commitments only seem to work one way.
Rant over
Thank you to all our loyal customers who book year in year out and understand this is out busy time of year and happy to wait for their chimney sweep.