10/28/2026
**Full-Time Scheduling Coordinator / Customer Service Representative**
The Bug Doctor Termite & Pest Control is seeking an experienced, organized, and dependable professional to join our office team in Summerfield, Florida.
The primary focus of this position is scheduling and rescheduling customer appointments while keeping our technicians’ daily schedules organized and efficient. This is a fast-paced office position that requires prior administrative or scheduling experience and solid computer skills.
**Primary responsibilities include:**
- Scheduling and rescheduling pest-control appointments
- Communicating appointment information to customers by phone and text
- Coordinating schedule changes with technicians and office staff
- Reviewing daily schedules for accuracy and completeness
- Updating customer accounts, service details, and appointment notes
- Filling schedule openings and helping minimize unnecessary drive time
- Responding professionally to customer questions and concerns
- Providing additional customer-service and office support as needed
**Required qualifications:**
- Previous experience in an office, scheduling, dispatching, administrative, or similar customer-service position
- Proficiency with computers, email, data entry, and web-based software
- Ability to learn and work confidently in scheduling and customer-management systems
- Strong verbal and written communication skills
- Excellent attention to detail and follow-through
- Ability to manage multiple tasks and frequent schedule changes
- Dependability, punctuality, and professional judgment
Experience with route scheduling, dispatching, service-based businesses, or pest control is strongly preferred.
**Position:** Full-time
**Schedule:** Monday–Friday, 9:00 a.m.–5:00 p.m.
**Pay:** $18 per hour
**Location:** Summerfield, Florida
To apply, please email your résumé and a brief introduction describing your relevant office or scheduling experience to **[email protected]**.
