07/25/2026
When you run a business, your communication matters.
I recently received a voicemail after missing a phone call. My voicemail clearly says:
*"𝐼𝑓 𝑦𝑜𝑢𝑟 𝑐𝑎𝑙𝑙𝑖𝑛𝑔 𝑎𝑏𝑜𝑢𝑡 𝑎 𝑐𝑙𝑒𝑎𝑛𝑖𝑛𝑔 𝑠𝑒𝑟𝑣𝑖𝑐𝑒, 𝑝𝑙𝑒𝑎𝑠𝑒 𝑙𝑒𝑎𝑣𝑒 𝑎 𝑠ℎ𝑜𝑟𝑡, 𝑑𝑒𝑡𝑎𝑖𝑙𝑒𝑑 𝑚𝑒𝑠𝑠𝑎𝑔𝑒 𝑎𝑛𝑑 𝐼'𝑙𝑙 𝑟𝑒𝑡𝑢𝑟𝑛 𝑦𝑜𝑢𝑟 𝑐𝑎𝑙𝑙 𝑤𝑖𝑡ℎ𝑖𝑛 24 ℎ𝑜𝑢𝑟𝑠."*
Let me make something clear—24 hours is a reasonable response time. Many businesses, especially over the weekend, don't return calls until Monday. Most of the time, I personally respond within an hour, but I don't promise that because I have a life outside of my business.
I'm a wife, a mom, and I have a home to take care of too. Running a business isn't just answering calls. It's cleaning homes, scheduling clients, returning emails, editing content, marketing, bookkeeping, and handling everything behind the scenes. Some days are nonstop, and finding balance is important.
So from one business owner to another, choose your words carefully and communicate with respect. You never know what someone else is juggling behind the scenes.
