Onslow Water and Sewer Authority

10/01/2026

It may be a little late in the day, but is it ever really too late to celebrate coffee?

Happy International Coffee Day! Coffee may get all the credit, but water is doing most of the work. Here’s to full mugs and one more cup… if you dare!

09/25/2026

🚽💸 Don’t flush money down the toilet!

A leaking toilet can waste about 200 gallons of water a day. Check for leaks and make repairs early to help save water and save money. 💧

09/18/2026

💻📬 Go Paperless with ONWASA! 🌿
Tired of sorting through mail? Make life easier and greener by signing up for paperless billing with ONWASA! 🌱
✅ Get a link to your bill by email
✅ Access it anytime, anywhere
✅ Help reduce paper waste
Signing up is quick and easy—just log into your account with the Customer Portal at www.onwasa.com and make the switch today!
📲 Less clutter. More convenience. Go paperless!

09/09/2026

Hats Off to Our Local Fire Departments!

You may begin seeing local fire departments flushing hydrants throughout our communities. This routine work typically takes place between Labor Day and Memorial Day and helps ensure hydrants are ready when they’re needed. Customers nearby may temporarily notice changes in water pressure or some discoloration. If your water appears discolored, simply run the cold water for a few minutes until it clears.

A big thank you to our local firefighters for all they do to keep our communities safe!

09/04/2026

ONWASA offices will be closed on Monday, September 7, in observance of Labor Day. We will reopen for regular business hours on Tuesday, September 8. To report water or sewer emergencies, please call (910) 455-0722. We wish everyone a safe and enjoyable Labor Day!

08/26/2026

🐾 Happy National Dog Day! 💧

Whether they’re splashing in the water, drinking from the hose or simply making every day better, today we celebrate our four legged family members!

Don’t forget to keep your pup’s bowl filled with fresh ONWASA water and share a photo of your favorite dog in the comments so we can celebrate them too! 🐶💙

08/23/2026

Are you searching for a career change? Opportunities await! Join our team and be part of a dynamic group focused on providing exceptional customer experiences while earning a great benefits package. Visit www.onwasa.com/jobs to learn more.

08/21/2026

8/21/26 3:13 PM UPDATE**
Phone Service Restored
Phone service has been restored, and calls are now operating normally. Thank you for your patience and understanding while the issue was resolved.

Phone System Outage

We are currently experiencing issues with our phone system. Our team is aware of the problem and is actively working to resolve it as quickly as possible.

We apologize for the inconvenience and appreciate your patience and understanding.

08/21/2026

Hurricane season isn’t over yet. 🌀

While preparing before hurricane season begins is always best, it’s never too late to prepare. Taking a few simple steps now can help you and your family be better prepared if severe weather threatens our area.

✅ Make sure your contact information with ONWASA is current so you can receive important service notifications.
✅ Know where your water shutoff valve is located.
✅ Keep drinking water and other emergency supplies on hand.
✅ Know where to find the latest ONWASA service alerts and advisories at www.onwasa.com/alerts.

Stay weather aware, prepared, and don’t wait until a storm is on the way to get ready.

ONWASA Public Outage Application