04/21/2026
5 Smart Questions Before You Book a Carpet Cleaner (Your Floors Will Thank You!) Before you book just any carpet cleaner, here are 5 smart questions to make sure you’re getting the kind of care your home deserves:
1. Are you insured?�Peace of mind is part of the clean. A trustworthy company should be fully insured and confident enough to guarantee their results. At Shirden's & Mella, we've built a reputation for trustworthy, professional cleaning by upholding the highest standards. Our elite team is insured and ready to exceed your expectations.
2. Do you have reviews or a satisfaction guarantee?�Great companies have happy customers and they’re proud to prove it. Bonus points if they promise to make things right if you’re not completely thrilled. Shirden's & Mella take customer service very seriously, we know that our good name depends on your happiness. It's why we're so proud of our 4.9 out of 5 star average on more than 850 Google reviews. We always inspect our work with you to confirm you're pleased with the outcome. If you're unhappy for any reason, we'll work on trouble areas to ensure your happiness.
3. What’s included in your carpet cleaning service?�Not all cleanings are created equal. Make sure you get a complete list of what is, and is not included in your carpet cleaning prior to choosing your cleaner. This is a small detail that will help you avoid surprise add-ons. At Shirden's & Mella, we'll always let you know what's included in each of our three tiers of excellent carpet cleaning service, before we get started on the job.
4. What cleaning methods and products do you use?�Your newly-cleaned home should feel fresh, not filled with harsh chemicals. Ask if their process is safe for kids, pets, and everyday living. We uses a pet, plant, and child-friendly cleaning solution called Mella Marvel. Mella Marvel's natural enzyme formula eliminates even the toughest messes safely and naturally. It gently whisks away stains and dirt from carpets, rugs, and upholstery while leaving behind a natural scent the whole family will love.
5. How much experience do you have—and who’s coming into my home?�You deserve friendly, trained professionals who treat your space with care and respect. Shirden's & Mella are a locally-owned and operated business that have been providing excellent service in your neighborhood for decades. Our team of cleaning professionals is highly trained and trusted to deliver on our promise to "Do the right things right, every time".
At Shirden's & Mella Carpet Cleaning, we believe a clean home should spark a little joy every time you walk through the door. That’s why we go above and beyond to deliver carpets that look amazing, feel incredible, and make your whole space shine. If your carpets could use a refresh, we’d love to help.
👉 Ready to fall back in love with your home? Give us a call or book your cleaning today, we’ll take care of the rest.