08/04/2026
📌 CLIENT POLICIES HAVE BEEN UPDATED
As my business continues to grow, it's important that my policies grow with it.
These policies are effective immediately and are in place to protect both my clients and my business.
✔️ A $65 non-refundable deposit is required to hold your appointment and is applied to your final balance.
✔️ Concerns about a cleaning must be reported within 24 hours so I have the opportunity to address them.
✔️ I understand life happens—if you're going to be late on payment, just communicate with me.
✔️ If I ever have to cancel or reschedule your appointment, I will absolutely make it right.
✔️ Respect goes both ways. I will always treat my clients with professionalism and kindness, and I expect the same in return. Harassment, false accusations, and attempts to damage my reputation will not be tolerated.
I have worked incredibly hard to build Nina's House Cleaning Services, and I take great pride in the work I do. I'm committed to providing quality service and making things right when legitimate concerns arise—but I also have boundaries, and I stand behind my business.
Thank you to all of my amazing clients who continue to support me. I appreciate every one of you. ❤️🧹🫶🏼
