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Catalyst Catalyst delivers specialist drainage, water supply, subsidence investigation, home emergency and en

Catalyst provides a value added service in the management of insurance claims in order to facilitate speedy and satisfactory outcomes for all stakeholders.

It’s Halloween, so something horrible could be lurking at the bottom of the garden.Then again, it could be the off-mains...
30/10/2026

It’s Halloween, so something horrible could be lurking at the bottom of the garden.

Then again, it could be the off-mains drainage system having a moment.

Property insurance claims professionals need to know all the ghoulish things that can go wrong with septic tanks and the like.

Which is why our latest Catalyst service guide is all about off-mains drainage systems.

And just like in the horror movies, there is more than one part.

Part 1 introduces off-mains drainage systems.

Off-mains drainage 2 (the shocking sequel) will go into more detail about regulations and insurance-relates issues.

Don’t fear the cess pit folks.

https://catalystservicesuk.com/resources/service-guides/off-mains-drainage-guide/

Storm Boelo has done its worst.But there is not likely to be much time to rest before the next one comes along, and that...
27/10/2026

Storm Boelo has done its worst.

But there is not likely to be much time to rest before the next one comes along, and that could be bigger.

🔌 Thousands of people still without power.
🌊 Hundreds of homes and businesses flooded.
🏠 And just as many properties damaged.

It looks like this winter will be a rollercoaster. Here at Catalyst, we’re planning with that firmly in mind, as we are already responding to insurance claims triggered by last the storms.

It’s worth reminding ourselves:
• Check your insurance policy to make sure you’re covered if the worst happens.
• Also check your property’s drainage system. If you’ve weathered the storms, it may now be blocked with debris.
• If the storms missed, still check your drains. The next storm could be heading your way.
• Telltale signs of a problem include water pooling around gullies.
• If you have off-mains drainage, look for signs of surface water getting into the tank.
• If it is, the tank could be swamped, causing a major drainage failure and a nasty sewage spill.

And remember, if you haven’t taken reasonable drainage maintenance precautions, your after the next storm might be at risk.

0333 004 8008

Leaks in water supply pipes need to be dealt with quickly.If a householder realises there’s one on their property, it’s ...
22/10/2026

Leaks in water supply pipes need to be dealt with quickly.

If a householder realises there’s one on their property, it’s an instant cause for worry.

It’s pushing up their water bill.
It could be causing damage.
It might get worse.

Read our case study about how our teams responded to a water leak for our insurance client and their policyholder.

Though we say it ourselves, it’s a good example of how quickly and effectively a water leak can be dealt with. The benefits?

😍 A relieved and happy policyholder
👏Efficient claim resolution for the insurer
🏠 Minimised risk of damage
💦 Water loss controlled



https://catalystservicesuk.com/resources/case-studies/water-leak-detection-and-pipe-repair-under-driveway/

Your property has just suffered a sewage spill. The mess 💩 is everywhere. In voids in ceilings. Under floors. Filling ba...
20/10/2026

Your property has just suffered a sewage spill. The mess 💩 is everywhere. In voids in ceilings. Under floors. Filling basements.

It’s an insurance claims risk expected to be bigger than ever this winter. Environment agencies are warning about heightened flood hazards in the coming months.

At Catalyst we’re ready to gear up our and services for insurance clients and policyholders.

It’s specialist work:
👍 Clean-ups must be meticulous.
👍 Decontamination has to be thorough.
👍 Prevention has to be better than cure.

It’s time to give drainage systems a health check. And make sure you have the right insurance cover.

If you need assistance, call us: 0333 004 8008.

It’s a mad world isn’t it?Natural Resources Wales this week warned property owners to ‘prepare for the unthinkable’ beca...
16/10/2026

It’s a mad world isn’t it?

Natural Resources Wales this week warned property owners to ‘prepare for the unthinkable’ because previously safe areas could flood this autumn.

While 24 hours ago, the Environment Agency declared that large parts of southern England are in severe drought.

Climate change appears to be doing weird and wonderful things to our weather.

The take home is that we all need to take extra care to protect homes. The areas affected by drought – including Cornwall, Devon, Somerset, and Sussex, could be under a lot of water by the end of the month.

Catalyst’s claims experts say the first thing to do is check insurance policies. Many property owners think they’re covered for all eventualities when they’re not.

Also, insured or not, avoiding disaster is much better than being compensated for it. So, making sure property drainage systems are working well is a must.

Read our article latest article on the topic to find out more.

https://catalystservicesuk.com/from-subsidence-to-flash-flooding-why-insurers-are-preparing-for-weather-whiplash/

Have the facts about drainage maintenance, water supply pipes and subsidence at your fingertips.Who could say no? 🙂We’ve...
13/10/2026

Have the facts about drainage maintenance, water supply pipes and subsidence at your fingertips.

Who could say no? 🙂

We’ve refreshed our online resources hub to make it easier to use.

So, if you need accurate information about topics like:

💦 Leak detection
💩 Drain jetting techniques
🏠 Subsidence risks
👍 And many more technical issues

They’re a couple of clicks and a swipe (on mobile devices) away.

It’s part of our mission to share expertise. Then property and insurance claims professionals have the best data to make important decisions.

View our article about the new-look Catalyst Resources Hub. If you have a view on what extra insights it would be good to share, let us know.

https://catalystservicesuk.com/resource-hub-refresh-puts-expert-technical-advice-at-your-fingertips/

Rats invading your home through the sewers. It sounds like a Stephen King horror script doesn’t it?That’s the scenario a...
09/10/2026

Rats invading your home through the sewers. It sounds like a Stephen King horror script doesn’t it?

That’s the scenario an insurance claims client asked us to investigate.

With sewer safeguards designed to prevent rodent ingress, we guessed something serious was afoot.

And our latest case study shows just what we found.

The solution required some clever drain lining that ensured the policyholder, an elderly gentleman, could stay in his home throughout.

That was better for him. And reduced our client’s costs.

It’s the kind of win-wins we’re always looking for.

Read the case study.

https://catalystservicesuk.com/case-study/uv-cipp-drain-lining-triggered-by-rat-infestation/

We love to share knowledge and expertise. It’s in our name.By working closely with our customers and industry colleagues...
07/10/2026

We love to share knowledge and expertise. It’s in our name.

By working closely with our customers and industry colleagues, we aim to create better outcomes for all.

Which is why we’re very pleased to be supporting Intact Insurance – Intact Assurance, attending their commercial property claims supplier fairs in Halifax yesterday and Manchester today.

Our managing director, Brad Jackson, and operations director, Paul Duddle, have attended both events.

It’s a great chance to meet and share experiences with their claims handlers, loss adjusters, claims account managers and technical teams. We've been:

🔎 Demonstrating the services we provide
👍 Showcasing the positive difference we make
🙂 And explaining how we contribute to making claim journeys as simple and stress-free as possible for everyone

We're also learning first hand from Intact Insurance teams, taking their advice back to further improve how we deliver our services.

So, thank you to everyone we’ve met!


Do you know your septic tank from your cesspit?Insurance claims professionals need to know so much about the assets they...
06/10/2026

Do you know your septic tank from your cesspit?

Insurance claims professionals need to know so much about the assets they provide cover for that it can be hard to keep up.

Which is why we’re creating easy-to-understand technical guides for the services we provide.

One is for off-mains drainage systems, with Part 1 of the guide now published.

👍 It gives our insurance and loss adjuster colleagues accurate and up-to-date information about off-mains drainage systems.

How they go wrong, and how they can be put right again.

❔ So, if you need to know how big a septic tank needs to be.

🤯 Or what the tell-tale signs are of a sewage treatment plant fault.

You'll find the answers in our off-mains drainage service guide.

https://catalystservicesuk.com/resources/service-guides/off-mains-drainage-guide/

At Catalyst, we’re always interested in latest service and equipment developments. Which is why our MD, Brad Jackson , a...
01/10/2026

At Catalyst, we’re always interested in latest service and equipment developments.

Which is why our MD, Brad Jackson , and technical director, Paul Duddle, were attending No Dig Live in Warwickshire this week.

If you’re interested in trenchless works solutions (as we are) it’s a good place to be.

We want the services we provide for our insurance claims customers and their policyholders to be as effective (technical and cost) and sustainable as they can be.

That’s about understanding delivery options here and now and being across trends as they emerge.

More portable and easy-to-use CCTV systems
Advances in drain lining technologies
And, of course, the advance of AI into underground service maintenance and repair solutions…

They all featured and were of interest.

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Oldham
OL35DE

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