The Drain Guys Ltd

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The Drain Guys Ltd

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The Drain Guys Ltd offers Reactive and Pre-planned drainage service covering London, Surrey, Sussex, Kent, Hampshire, Berkshire, Leeds and Devon.

We continue to expand, with new UK service areas launching in 2026. The Drain Guys realise that customers are looking for trustworthy, reliable and honest plumbing and drainage specialists in their time of need. The whole team are highly trained, professional, friendly and reliable, meaning you can always trust The Drain Guys to be on time and get the job done quickly and efficiently. Whatever your reasons for needing a drainage specialist; whether you’re a domestic commercial or industrial property, The Drain Guys can offer a prompt, courteous service.

30/10/2026

A little maintenance now can save a big bill later.

We’ve been maintaining this commercial site in Storrington for over five years, helping keep its drainage systems clear and working as they should.

When we first arrived, the drainage channels and storm gullies were heavily blocked with compacted silt. Water couldn’t drain away properly, causing the channels to overflow and increasing the risk of flooding.

Now, we return annually to remove the build-up, clear the outlets and wash down the channels so water can flow freely.

Why does regular maintenance matter? 👇
When silt and debris are left to build up, they become harder to remove and can lead to blockages, flooding and costly emergency callouts. A job that could be managed through routine maintenance can quickly turn into a much bigger expense.

Prevention is always better than a costly repair.
Need help keeping your commercial drainage in check? Get in touch with The Drain Guys.

27/10/2026

We’re on site at a commercial property in Storrington, carrying out preventative maintenance to keep drainage systems clear and working as they should.

With the wetter winter months approaching, we’re clearing out road gullies and drainage channels, removing built-up silt, leaves and other debris that could cause blockages.

Why is this so important? 👇
On a large commercial site, blocked drainage can lead to flooding, making car parks inaccessible and disrupting the working day. That can mean lost time, unexpected costs and expensive emergency callouts.

By getting ahead of the problem now, we’re helping keep water flowing, the site operational and everyone’s feet dry!

A little preventative maintenance now can save a much bigger headache later.

07/10/2026

🚨 We found the blockage.

In the final part of this investigation, we get to the bottom of what was causing the drainage system to become overwhelmed.

Once the tank had been emptied, we were able to jet the line and break down what was left inside.

And that’s when we found a secondary blockage…

🧻 Wet wipes
🍳 Cooking fats
💧 A substantial amount of build-up

We worked through the system methodically, checking each chamber as we went to make sure nothing breached back onto the property.

With some chambers being particularly shallow, the jetting had to be carried out carefully and in stages.

The line was then back-jetted as much as possible, giving the customer reassurance that the system had been properly cleared.

There are also some recommendations for the customer to help prevent the same issue happening again.

▶️ Part 4 of 4 — investigation complete.

05/10/2026

“But aren’t wipes flushable?” 🧻

Not really…

In Part 3 of this investigation, we take a closer look at what’s causing this drainage system to become completely blocked.

Wipes are one of the culprits, but we also found signs of cooking oil and other build-up within the system.

The result? A drainage system operating at maximum capacity, with nowhere for the waste to go.

Thankfully, the tanker was on site.

Using a combination of suction and high-pressure jetting, the tanker could remove the waste and help clear the line, bringing the system back towards capacity.

It’s a good reminder that what goes down the toilet or sink can have a much bigger impact further down the line.

▶️ Part 3 of 4 — and there’s still more to uncover…

02/10/2026

🚨 The system was completely overrun.

In Part 2 of this investigation, we continue extracting waste from the system before we can properly assess what’s causing the drainage issues.

And as the waste is removed, we start to see one of the problems…

🧻 Wipes.

A lot of them.

We understand that with young children, wipes can seem like an easy solution, but putting them down the toilet can cause serious problems further down the line.

They don't break down in the same way as toilet paper and can build up, block pipework and contribute to drainage systems becoming overwhelmed.

For this property, the system needs to be fully emptied before we can carry out the next stage of the investigation.

▶️ Part 2 of 4 — more to come

30/09/2026

In Part 1 of our latest job, we arrive on site following a report of an overflowing drain at the rear of the property.

Our initial assessment found that all of the manholes were at full capacity, and the tank was full too.

So, before we could get to the bottom of the problem, we needed to extract the waste from the tank and continue our investigation.

But what’s actually causing the drains to overflow?

That’s what we’re here to find out…

▶️ Part 1 of 4 — follow along as we investigate.

15/09/2026

⚠️ When were your pumps last serviced?

If you cannot remember, it could be time to arrange a professional inspection.

The Drain Guys provides servicing and preventative maintenance for waste water, grey water and storm water pumping systems across domestic and commercial properties.

Annual or six monthly servicing can help identify developing problems early, keep your pumps operating reliably, extend the life of your equipment and reduce the risk of costly breakdowns.

Our servicing can include:

✅ Full pump inspections
✅ Performance and flow testing
✅ Float, sensor and alarm checks
✅ Cleaning and blockage removal
✅ Wear and tear assessments
✅ Detailed service reports

We work with homeowners, commercial premises, managing agents, residential developments and facilities managers.

To arrange a pump service or discuss planned maintenance:

📞 0800 043 5452
🌐 www.thedrainguys.co.uk
✉️ [email protected]

31/07/2026

One call. Every drainage solution.

It's easy to think of drainage as simply clearing blocked drains.

The reality is, it's much bigger than that.

Behind every successful drainage contractor is a team of engineers, specialist equipment and years of experience solving problems most people never even see.

From CCTV surveys and high-pressure jetting to pump stations, tanker services, drain repairs and planned maintenance, every service has one purpose...

Keeping your property running exactly as it should.

Whether you're a homeowner, a business owner, a facilities manager or responsible for multiple sites, you need contractors you can rely on when it matters most.

That's why we've invested in our people, our equipment and our service.

Not to be the biggest.

To be the company our customers are confident calling first.

If you've got a drainage challenge—large or small—we're always happy to have a conversation.

Sometimes that's all it takes to prevent a much bigger problem.

📞0800 043 5452
📨[email protected]
💻www.thedrainguys.co.uk

31/07/2026

Whatever the problem... we'll find the solution. WE ALWAYS DO!

One of the questions I'm asked most is...

"Do you cover this?"

The answer is usually...

Yes.

Most people know us for blocked drains, but that's only a small part of what we do.

Every day we're helping homeowners, businesses, property managers and facilities teams with everything from CCTV surveys and drain repairs to pump stations, tanker services, planned maintenance and specialist drainage solutions.

No two jobs are the same.

Some take 30 minutes.

Some take several days.

Some need a van.

Some need a tanker.

Some need specialist equipment.

All of them deserve the same level of care, communication and professionalism.

We don't believe in cutting corners or offering a one-size-fits-all solution.

We believe in understanding the problem, recommending the right course of action and doing the job properly.

That's what we've built our reputation on.

If you're not sure whether we can help...

Just ask.

We're always happy to offer honest advice, even if it's simply pointing you in the right direction.
📞0800 043 5452
📨[email protected]
💻www.thedrainguys.co.uk

31/07/2026

🎞️ Every company has a logo.

Every company has vehicles.

Every company can tell you what they do.

What separates one contractor from another is what happens when things don't go to plan.

Do they answer the phone?

Do they communicate?

Do they turn up when they said they would?

Do they keep you informed?

Do they leave the site in a better condition than they found it?

That's what we've built The Drain Guys around.

Not flashy promises.

Not sales talk.

Just turning up, doing the job properly and looking after our customers from the first phone call to the final sign-off.

It's a simple philosophy.

One that's served us well for over a decade.

📞0800 043 5452
📨[email protected]
💻www.thedrainguys.co.uk

Address

Unit 15 Pelham Court
Crawley
RH119SH

Website

http://www.thedrainguys.co.uk/

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