29/10/2026
Today l have decided to re enforce some house keeping rules to help stop some confusion on bookings and cleans...
1. When cancelling a booked appointment please give adequate time to cancel☺️...at least 24 hours notice. Helps give someone else that spot for whatever they need.😃
2. With cancellations, as in being sick last minute is fine. As l can be unwell and so can my kids.🤢 Please ring me a.s.a.p. so l can make arrangements for someone to have that spot. Please no texting!!! Sometimes l don't get to messages until it's too late.🤦♀️ I have a teenage son who struggles with going to school...so best to ring me straight away!!!👨🏫
3. I prefer an inspection before l come for any type of work to be completed. I have been to many over the years and due to lack of communiction, l've turned up on the day and have been "caught out" and have had no clue to what needs doing🤔 . In turn, l haven't had the right equipment to use for that perticular work, so best to provide as much information as possible. I only have limited space in my car and also take my son to school sometimes so it's good to know what l need.🪣🧺🧽
4. If needing perticular jobs done please inform me before hand, perhaps the day before. This helps me prepare for the next day's clean/declutter.🤸Yay!!!
5. Cleaning/decluttering work are subject to the time frame l have available. Most are 2hr or 3hr spots, depending on what the client has requested. If you wish for me to do extra, please make sure you let me know before hand. Otherwise another appointment will need to be made and charged accordingly with my prices that are quoted.
6. When making enquiries about my business and what l can provide for you QUOTING is free.
7. Please allow me travel time between clients. This keeps me safe and other drivers also. If l feel that l will not make it at that pacific time a text/call will be sent to confirm lateness.📞
8. If you are sick/ have been sick or someone else is/has been sick, please let me know a.s.a.p. Would prefer to not attend, so l'm able to continue working for my other clients
9. I prefer all payments made on the same day as clean/declutter. It saves everyone time and confusion on whether work has been paid for. Then l can record it on my carbon copy invoice, knowing that it's paid for.
This is abit boring 💤
l know, but it helps me run my business as best to my abilities as l can...
Have a great rest of the week and have a fantastic week end.
