18/11/2021
Please read.
Update to cancellation policies.
Hello everyone, I will be implementing a last minute cancellation/reschedule fee. This fee is for cleans that are canceled/rescheduled with less than 24 hours notice (after 11am the day before your clean) and will be half (50%) of your total clean. (Example - $35 for cancellation of a 2hrs clean) and will be commencing from Monday (22nd).
I understand sometime situations arise when last minute cancellation can not be avoided, however my cleaning work is my only source of income and unfortunately with less than 24hrs notice I am unable to fill your spot to make up for missing finances.
I apologise in advance for any inconvenience this may cause but unfortunately my bookkeeper has advise that I either have a price increase or implement a cancellation fee and I felt that this would be the best option for all my client.
Thank you all in advance for understanding.
Jade Grunbauer- Jade's cleaning service.