16/05/2026
1. PUBLIC NOTICE: EMERGENCY SHUTDOWNS FOR PROJECT COMMISSIONING WORKS
Nkana Water Supply and Sanitation Company (NWSC) wishes to inform its valued customers and members of the public that the Nkana Water Supply and Sanitation Project is nearing completion and commissioning.
As part of the final implementation phase, several critical infrastructure works are currently being undertaken across various project sites to facilitate system integration and improve overall water service delivery.
The ongoing works include:
Installation and commissioning of 53 pumps and associated control panels
Laying and tie-in of four (4) new rising mains
Construction of three (3) pump houses, two (2) ground reservoirs, and four (4) elevated storage tanks
Construction and commissioning of a new 40 million litres per day (40 MLD) water treatment stream at Bulangililo Water Treatment Plant
As part of the final phase of project implementation, a number of critical plant shutdowns and tie-in works will be undertaken to connect newly constructed infrastructure to the existing water supply system. These works are necessary to facilitate the integration of upgraded facilities and ensure improved water service delivery upon completion of the project.
Consequently, customers may experience more frequent than usual water supply interruptions, some of which may occur on an emergency basis and at short notice. These interruptions are expected to continue periodically up to July 2026, depending on the nature and progress of the commissioning works.
NWSC therefore encourages all customers to make adequate preparations by storing sufficient water whenever supply is available in order to minimize inconvenience during the interruption periods.
We wish to assure our customers that these temporary disruptions are part of essential works aimed at significantly improving water production, system reliability, and overall service delivery to our customers.
NWSC sincerely appreciates your patience, understanding, and continued support as we undertake these important works intended to deliver long-term improvements in water supply services.
For updates and further information, customers are encouraged to follow NWSC communication platforms.
Management
Nkana Water Supply and Sanitation Company
