Roberts Carpet & Upholstery Care specializes in low moisture cleaning of carpets, area rugs, Orientals, leather furniture, mattresses, etc. Cleaning is conducted on site in the homeowners home, or in commercial businesses. Chuck Roberts, owner, is an authorized Von Schrader Associate. You can learn more about the Von Schrader company and systems at www.vonschrader.com. Von Schrader is a US based c
ompany, founded in 1935, with its headquarters in Racine, WI. Roberts Carpet & Upholstery Care (RCC for short) offers a 100% Risk Free Guarantee - "If You're Not Satisfied, You Don't Pay!"
RCC is a member of the following: Berkshire Chamber of Commerce; Ethical Services.com and an authorized provider with HomeAdvisor.com
Roberts adheres to and shows each of his clients "The Ethical Services Member Code Of Ethics." Roberts has been cleaning for residential and commercial clients since 2002. He received his certificate of training in all phases of cleaning and maintenance at the Von Schrader Professional Cleaners School in Racine, WI. Additionally, he is also a Certified Stain Resist Carpet Cleaning Technician and completed an intensive course of study for Odor Removal Technology using UNSMOKE SYSTEM and PROCEDURES for Odor Removal, Decontamination, and Disinfection. Cleaning products are Green Seal Certified and approved. This means they are safe for People, Pets, Carpet, Upholstery and the Environment. They are fragrance free and leave no sticky or oily residue to attract and hold soil. Von Schrader cleaning products are WoolSafe approved, Carpet Mill recommended, Boeing Aircraft approved, and have received the Champion Status E.P.A. Safer Detergents Stewardship Initiative award. RCC provides client a one year Stain Free Warranty when carpet or fabric protection has been applied or re-applied. RCC offers free No-Obligation quotes in person as well as 100 square feet of carpet cleaning for FREE along with the quote. This applies to first time customers only. Quotes are not given over the phone since this is unfair to the homeowner as there are too many factors that need to be evaluated on site. Quotes are firm and customers will NEVER be subjected to any "Bait-n-Switch" tactics. New clients are shown the RCC Client Book containing all of the above information, in addition to some before and after photo's and hundreds of client testimonials. RCC firmly believes that the good word and referrals from clients are the backbone of the business. Clients First!
