The story of our family business is one of opportunity and all-American grit. In the early 1990s, Hank & Karla Gilbert bought the Rainbow International franchise of Smith County. After two years of learning the ropes of carpet cleaning and the desire to provide a better value for their customers, they sold the franchise and started their own company (Professional Keepers). The last 30 years have seen the company take advantage of major opportunities with picking up key commercial carpet cleaning accounts like UT Health East Texas, the northeast hospital, and Christus TMF, adding ceramic tile cleaning, rug cleaning, and water damage restoration. In 2017, our business (like many other partners of former East Texas Medical Center) was put to the test when they suspended scheduled carpet cleaning for nearly two full years. However, our company not only survived, but also began to grow substantially while Peyton and Cody earned their doctorates of pharmacy degrees. The last four years (beginning with the winter storm of 2021) have been our company’s best years working with all three hospitals and growing our rug cleaning business. As we take a look ahead, we are very excited about the future. Since Peyton and Cody purchased the business from Hank, they have renamed the company to reflect the pride they have in their parents and their name. The business is now "Gilbert's Carpet and Rug Cleaning." Additionally, Peyton and Cody have made a six-figure investment in their rug cleaning facility to continue to be the most professional and thorough rug cleaning company in the Tyler, Texas area.
