Central Elmore Water and Sewer Authority - CEW&SA

Central Elmore Water and Sewer Authority - CEW&SA Central Elmore Water and Sewer Authority strives to deliver safe drinking water

05/30/2026

When people think of “safe water,” they often think it’s simple.

But safe water requires constant monitoring, regular testing, proper treatment, and well-maintained infrastructure. It depends on trained professionals who understand regulations, respond to issues quickly, and ensure systems operate the way they should every single day.

Behind every glass of clean water is a system that has to work without fail.

Safe water isn’t automatic. It’s built, maintained, and protected.

👉 Learn more about how ARWA supports safe water systems: https://www.alruralwater.com/

05/29/2026

6am update - It appears crews got home about 3am. They started work at 7am Friday for normal business and finished at 3am Saturday morning for the leak. The repair was in a bad location and the weather was not ideal. It was fixed before they went home. Thanks for being patient while we made the repair. We never know how long it will take to repair a main. Even after we wait on locates and dig it up, things can change. Each repair is different.

7pm update - Crews are currently making the repair at the corner or Hwy 9 and Boswell Rd.

Techs are in route to the Mt. Hebron and Middle Road looking for a leak. We are getting calls about low/no pressures in the area.

Our office is CLOSED today!
05/25/2026

Our office is CLOSED today!

🚧 Big progress is happening at the CEW&SA Water Treatment Plant! 🚧CEW&SA has completed numerous pilot studies over the y...
05/22/2026

🚧 Big progress is happening at the CEW&SA Water Treatment Plant! 🚧
CEW&SA has completed numerous pilot studies over the years to determine which treatment option is best to address our taste and odor issues caused by the compounds geosmin and MIB. These compounds are naturally occurring in our water source, Lake Martin, and research has shown that they are not harmful, but they do contribute to the unpleasant taste and odor our customers have been experiencing for years. From the pilot studies, GAC was determined to be the best treatment option. 💧
In 2025, the Board approved CEW&SA management to go to bid on the project. Associated Mechanical Contractors (AMCO), out of Montgomery, was selected and has been on site at the water treatment plant for about a month now. They have made great progress so far, and some big things happened this week. The GAC vessels were delivered and set on the new pad yesterday! This was the first big step toward better-tasting and better-smelling water.

There is still more work ahead, including:
🔹 Installation of a new holding tank
🔹 Construction of a pumping station
🔹 New piping and system connections

Contractors anticipate beginning testing of the new filtration system by late summer. ‼️

The biggest part of this project is the GAC, but there are other aspects of the project that will ensure reliability and longevity for many years to come at the filter plant.
More great news is that ADEM has indicated this project should be fully funded through grant funds, but there is still work to be done. While nothing has been given to CEW&SA in writing, EPA review panels have preliminarily approved CEW&SA to receive the grant.
Thank you to our customers for being patient with us during this process. We look forward to once again serving you the best-tasting and best-smelling water in Alabama. More information about the project, geosmin, MIB, and related topics can be found on our website. www.cewsa.com

ATTN: Holiday ClosingWe will be CLOSED on Monday, May 25th, 2026, in observance of Memorial Day. We will resume normal b...
05/20/2026

ATTN: Holiday Closing
We will be CLOSED on Monday, May 25th, 2026, in observance of Memorial Day. We will resume normal business hours on Tuesday, May 26th, 2026. If you experience an outage or need to report a problem, call 334-567-6814 to speak with the after-hours answering service.

05/13/2026

UPDATE as of 1:20

Internet and phones are back up and running!!

UPDATE as of 12:59

Power is back on but our internet and phones are down. We can still accept check, cash, or money order as form of payment in the office but we are unable to pull up customer accounts. You are able to pay online or through the IVR with your Visa or Mastercard.

ATTENTION: Power outage
Our power is currently out at our main office. We are unable to access customer account’s.
We are able to accept cash, check, or money order as form of payment in the office. You are able to make payments online or through the IVR with your Visa or Mastercard. Sorry for the inconvenience.

ATTN: May Cut-Off ScheduleCEW&SA does not cut off for non-payment on a one-month bill, only on a two-month bill. As long...
05/01/2026

ATTN: May Cut-Off Schedule
CEW&SA does not cut off for non-payment on a one-month bill, only on a two-month bill. As long as the previous balance is paid by the due date on your billing statement, the account will not be scheduled for disconnection.
The first two digits of the account number listed on your billing statement will indicate which billing cycle you are in.
If you're unsure about your billing cycle, please check your monthly billing statement, call our office, or email us.
Below is the schedule for May’s cutoff dates.
If you have any questions, feel free to contact us— we'd be happy to help!

04/27/2026

ATTN: Main Breaks

We have a main break on Highway 9, affecting roads: Mt Hebron Rd, Little Kowaliga Rd, Boswell Rd, Middle Rd, and Old Colley Rd.

We also have a main break on Grier Rd, affecting addresses between 8874 Grier Rd to 8415 Grier Rd.

04/10/2026

ATTN: Water Off
We will have the water off on Andrews Mill Rd, starting from the intersection of Andrews Mill and Honeysuckle Hill.
Roads affected: Andrews Mill Rd, Honeysuckle Hill, Knock Rd, War Eagle Ln, Cataline Ct, Hight Rd, Campbell Rd, Hilltop Dr, Magic Cv, Driftwood Pt, Mason Rd, and Bald Eagle Trc.

Address

716 US Highway 231
Wetumpka, AL
36093

Opening Hours

Monday 7:30am - 4:30pm
Tuesday 7:30am - 4:30pm
Wednesday 7:30am - 4:30pm
Thursday 7:30am - 4:30pm
Friday 7:30am - 4:30pm

Telephone

(334) 567-6814

Website

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