01/04/2026
I hope everyone has had a great time over the holidays with friends and family. As we start back to the grind for the year I wanted to take a minute to update some policies moving forward effective immediately.
❌ Billable hours will remain at the same rate of $85/hr on most jobs. Exceptions are small jobs at my discretion. Any work subbed out to other shops such as paint/glass/metal fabrication/electrical etc will be billed at that shops rate plus my time for any transportation or extensive communication on the customer’s behalf.
❌ Any additional time spent discussing changes in design, materials or other aspects of the job after the initial consultation can be considered billable hours at my discretion. Please plan accordingly. I understand things change and questions arise after the fact, I am happy to help. However failure to plan ahead costs me hours in the shop and puts projects behind moving you and other customers further from the finish line.
❌ All jobs will REQUIRE a non-refundable deposit to book a spot. NO EXCEPTIONS. The deposit amount will be determined at the time of booking but should equal 50% of the estimated total unless otherwise noted. All deposits will be given a receipt for proof of payment.
❌ ABSOLUTELY NO DEADLINES. PERIOD. My life and family are just as valuable as yours and I will not sacrifice for your lack of planning or unattainable goals. All jobs will be completed with the same level of quality and dedication as the project before you and will be done on a responsible timeline. Any customer who continuously needs updates or calls to “pester” me or stops in to see progress not only slows me down causing it to take longer they also take time away from office work and other jobs. These jobs will immediately be stopped, the customer will be billed in full up to that point and will be given 2 weeks to pick up the project and pay in full. If not done so in that timeline the project will be disposed of or sold to recoup costs at my discretion.
❌ Be respectful, the Golden Rule applies here too. Any disrespect towards my staff or myself will not be tolerated. You will immediately be asked to leave and not return. If you have an issue we will discuss it respectfully or we won’t be discussing it all.
❌ Invoicing on full interiors and all long run jobs will be invoiced every 2 weeks. Customers will have 5 days to pay in full. If payment is not made all work on said project will be stopped until the bill is satisfied. Any projects left with open invoices for 2 weeks will start incurring storage fees at a rate of $50 per day. No exceptions. If payment becomes an issue your job will be cancelled and you will be required to pay in full and remove the project from the shop within 2 weeks or forfeit all materials, property and money paid. Cars will have liens placed on them and incur storage fees while legal action is taken at the cost of the owner.
❌ No project car will be scheduled for a full interior until paint/body, mechanical and electrical work is complete. All vehicles will be required to drive into the shop under its own power. All vehicles must be insured and owner will be required to provide proof of insurance at drop off or the project will be rescheduled until such time as the customer can provide proof. The vehicle will not be allowed to be left on shop property. No exceptions.
If anyone has questions on any of the above information please call the shop during business hours. I appreciate your understanding and cooperation.
