05/20/2026
Mystery leak here in Venus yesterday so yet another job where we could both go out! So far this week we are 3 and 3 on my jobs and doctor appointments 😂
Sometimes there are multiple issues that can mask the culprit on these possible leaks such as water around the meter box as well as a usage notice from the water company.
We are glad to come out and investigate, but if you want to trouble shoot yourself there are some pro tips you can consider:
🔧 If you receive a high water usage notice, pay attention to the date range. If it is only one or two days, think back if you did a lot of laundry or filled a pool or water trough during that time.
🔧 Check if any toilets are prone to running, you may need a fill valve.
🔧 If there is water filling the meter box, turn off any fixtures in the house and check if the meter is reading 0.00 gpm which indicates no current usage or active leaks on “your side.” If the rest of the ground is completely dry, you may need to contact the city or water department because there may be a leak on their side. Otherwise it could be a low spot where recent rain collected; be sure there has been enough days of dry weather for an accurate assessment.
This one appears to be a short term usage over a couple of days as well as a possible leak on the water company’s side of the meter. We advised that our customer wait until the weather is dry and re-check the water in the meter box, and call the water company if it doesn’t dry up. The high water notice stated the usage doubled over only 2 days during the month before tapering back down, during this time a lot of laundry was washed and possibly an animal trough filled.
Sometimes the answer is to wait and see, just make sure you have all the bases covered and the meter isn’t running before letting more time pass.
We hope everyone is having an amazing week!
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