Cleaning policies:
1. We provide all equipment and supplies, Clients may request our eco friendly products for a slightly higher fee. Specialty brands of products at the client’s request may be supplied by the client.
2. We guarantee consistent quality cleaning services. We employ reliable, trustworthy cleaners that are motivated by company incentives and rewards. The same dedicated crew will cl
ean your home on each visit. Our goal is to exceed your expectations for professional cleaning services in the Portland metro and surrounding areas.
3. We inspect our work before leaving the premises. If you find our service unsatisfactory, please contact us within 24 hours so we can correct the issue as soon as possible. Requests received by our office more than 24 hours after the service was provided will be incorporated into your next scheduled cleaning.
4. Schedule Changes or Cancellations: Please notify us as soon as possible with any changes or cancellations. We always try to accommodate your schedule.
5. The cleaning crew will immediately notify the client or our office of any accidental damage that occurs during any job
5. Payment: Unless you are invoiced monthly, full payment is required within 24 hours completion of the cleaning service. You may pay by check (made payable to Home Heroes Clean LLC), cash, Venmo, Zelle, and Cashapp or call our office to pay by credit card. No credit card information is stored electronically. Outstanding balances must be paid prior to the next cleaning. Returned checks are subject to a $35 reprocessing fee. Cleaning Services
***Also offering Laundry service, Vacation rental cleaning, and business cleaning. Inquiry for pricing***
Description of General House Cleaning Services available:
- Sweeping
- Mopping
- Vacuuming
- Interior glass and window sill cleaning
- Dusting all surface areas
- Trash removal and receptacle liner replacement
- Cleaning and disinfecting bathroom and kitchen areas
- Cleaning/dusting stairways
- Spot cleaning walls and carpets as needed
Kitchen Cleaning:
- Remove trash
- Clean counter-tops
- Clean microwave
- Clean stove and burners
- Clean glass doors
- Scrub sink
- Wipe cabinets (Outside)
- Vacuum and mop floor
- Dust Lamps
- Clean/polish kitchen table
Bathroom Cleaning:
- Clean/disinfect counter-tops
- Clean/disinfect tubs and showers
- Clean/disinfect toilets and sinks
- Clean mirrors
- Remove trash
- Wipe baseboards and doors
- Polish cabinets
- Bedroom Cleaning:
- Dust and polish furniture
- Dust pictures/frames
- Clean ceiling fans
- Remove cobwebs
- Change linens
- Dust and wipe blinds
- Dust lamps
- Vacuum floor or carpet area
- Wipe baseboards and doors
Home Offices/Spare Room Cleaning:
- Dust Lamps
- Wipe baseboard/doors
- Dust and polish furniture
- Clean ceiling fans
- Vacuum and mop floor area
- Vacuum carpet area
- Clean glass/doors
- Dust pictures/frames
- Remove cobwebs
* Customized services available upon request
* All necessary equipment and materials for the successful ex*****on of the above described services are provided
Eco Friendly Cleaning
Home Heroes Clean LLC cares about the environment in which you live. We offer Eco-friendly house cleaning services in WA and OR with biodegradable cleaning products for use in your home upon request. These products are especially suited for:
- People who suffer from chemical allergies or reactions
- People who want to reduce their carbon footprint
- People who are environmentally conscious
- Reasons to use green cleaning services and Eco-friendly products:
- Reduce pollution; including chemicals released into waste water
- Provide a healthier living environment in your home as well as in the world
We believe in providing quality cleaning at an affordable price; having a positive impact on the environment should not be mutually exclusive. Sincerely,
Destiny Shaw (Owner and operator)
Home Heroes Clean LLC
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