With every great company comes a great story
We didn't become the industry leader in Architectural Hardware overnight. How frustrating, why penalize you by making you buy, say, 1,000 grommets when all you really need is ONE! Why not create a business model that reflects this ideal and sell direct to the customer with no minimum order requirement? And at the same time, create a Customer Service-ba
sed culture that puts the customer's needs first. Customer satisfaction is, and always will be our number one goal. The company started as a one man operation out of the garage in Manhattan Beach, CA. If a customer called to order some grommets in 1980 while the washing machine was running, Doug may have mentioned that he's out in the plant and will have to call back from the office. The early days were filled with some laughable memories. In nearly 40 years of operations, we've witnessed substantial growth, taking the company out of the garage, from one employee to a handful of employees and into the 21st century with a new facility that continues to grow and a staff of over 70 employees. From one grommet in two colors to now over 5,000 SKUs, plus the ability to have virtually any item custom made to your exact specifications. Our annual Design Competition is now in its fourth decade and continues to serve as a source of inspiration for new ideas. New innovative design concepts continue to drive the market and create an ever-changing architectural landscape. As a result, our little contest has turned into a global forum with entries submitted from all over the world. Your ideas help shape the future of design, and your loyalty as a customer helps us to provide the best in architectural hardware. We thank you.
