08/13/2022
Job Description
Are you an experienced janitorial operations manager looking for a new challenge? Or a young professional looking to learn more about the industry. We would like to speak with you.
We are hiring for a Covid Vaccinated Operations Manager for our Flagship location in Fargo. You will oversee a team of 10 staff working 2 shifts.
Your average day will be from 11am to 7pm (Monday - Friday). We are looking for a leader who doesn't mind getting their hands dirty and working with our team.
Position includes salary and bi-weekly bonus potential.
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The Zone Manager supervises and facilitates cleaning operations for customers in an assigned territory. Responsible for planning, directing participating and overseeing crew members and subcontractors to ensure performance expectations are met. Develops and maintains professional working relationships with all clients in accordance with their contracts.
KEY RESPONSIBILITIES
Coordinates and supports cleaning of customer sites/locations in accordance with policies, principles, and procedures established by the customer contract and management
Supporting sites with active supervision and cleaning of facilities
Confers with customers and subcontractors to evaluate and provide improved and expanded services in area
Develop and maintain professional relationships with each client and ensure the client is retained through providing the best service levels in accordance with their contract
Develops and implements plans for efficient use of materials, machines, effective cleaning processes
Reviews subcontractor work, site conditions/quality and maintains cleaning schedules in accordance to customer’s requirements
Visit accounts as prescribed on their portfolio and submit completed audit inspection reports as directed by their manager
Assure that customers’ needs are expeditiously addressed with sense of urgency meeting response time requirements
Keeps the operations office informed regarding customer concerns and needs, and ensures that all issues are
Preparation and timely submission of daily, weekly and monthly reports as required by management.
Occasional overnight shifts will be required
Responsible for making minor repairs and adjustments to equipment and / or submitting a service order for major repairs if needed.
Problem solving ability that enables you to identify and resolves problems in a timely manner
Supervisor experience assuring effective cleaning processed are followed
Project management experience coordinating project plans, communicating changes and progress, while meeting project deadlines within budget
Writes clearly and informatively and can read and interpret written information
Experience with delegating work assignments by matching the responsibility to the person
Exhibits confidence to lead and motivates others to perform well
Managing staff in planning, decision-making, facilitating and process improvement
