06/09/2026
Do not onboard clients that donโt respect your process.
I cannot imagine myself working and wondering what if the client doesnโt pay me. I see incredible stories on cleaning pages where service providers are chasing clients for payment and the client gets upset when that happens. That is what you get when you donโt stand by your process and your standards.
This world is full of broken people who will walk over you only if you allow it. When someone comments on your deposit, your card on file, your prices, or your standards, you are going to chase that money. And there is nothing more irritating than that.
It never happened to me because I learned very early that it was not going to happen. And Iโm not someone that would be nice and patient about it, the whole city will know you if you do that to me and my business. One of the reasons Iโm unapologetic about who I am on here, is because I want the majority of clients to go away. Iโm not building a volume based, take everything that comes my way - business model .
I learned service agreements, standard practices, and this is how I went about it from the beginning. Many conversations didnโt continue because I set those standards in place, and many tire kickers and bad clients selected themselves out when they saw a process and a structure in place.
There are people out there trying to take advantage of others. That is how they live.
So you are not unreasonable for setting a system in place to protect yourself and your business. Ask yourself how you pay for everything in your own life. Can you walk into a gas station or call your insurance provider and say โHey, you donโt have to remind me to pay, I will get to itโ, and then get mad when they follow up? Payment is mandatory and instant everywhere else.
