06/03/2026
When disaster strikes, questions flood in. We have answered thousands of them. Here are the ones we hear most often.
Q1: Do I need to get a restoration company involved before my adjuster arrives?
A: Yes. Immediate action prevents additional damage. Mold grows within 48 hours. Call us first we will coordinate with your adjuster.
Q2: Will my insurance cover the full restoration cost?
A: Depends on your policy and the specific damage. We will provide detailed documentation so your adjuster can make an informed decision.
Q3: How quickly can you respond to emergencies?
A: 24/7, 365 days/year. Most emergencies we are on-site within 1-2 hours of your call.
Q4: What if my adjuster and I disagree on the scope?
A: Our detailed assessments help settle disputes. We provide documentation that is objective and professional.
Q5: Can I stay in my home during restoration?
A: Depends on the damage and type of restoration. We will assess and advise. Sometimes partial occupancy is possible.
Q6: How long does restoration typically take?
A: Water damage: 7-30 days. Mold remediation: 5-15 days. Fire restoration: 30-90+ days. Depends on scope.
Questions? Call us.
Reynolds Restoration Group | 678-508-6276