04/07/2020
Frequently Asked Questions about Refresh NY
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✅ IS THIS PRODUCT DANGEROUS?
The solution is an EPA hospital-grade disinfectant and is rated a category 4 (very low toxicity) by the EPA which is their lowest toxicity rating. In contrast, bleach is labeled at category 1 (high toxicity). Our product is also non-reactive and non-corrosive.
✅ IS THE PRODUCT SAFE AROUND KIDS AND PETS?
Although we ask kids and pets not to be present during treatment this is to ensure the product is applied effectively. The product is a safe, non-corrosive, non-irritating to skin and hypoallergenic.
✅ IS THIS PRODUCT SAFE AROUND FOOD?
The solution is an NSF food surface sanitizer—no rinse required product, which means food can be prepared on treated surfaces.
✅ HOW LONG WILL THIS SERVICE LAST?
This varies for three main reasons: size of property, density of contents in the space and reason for treatment. For example, treating for pathogens takes longer than treating for light odors. For an average sized home (2,000 sq. ft.), it takes under 30 minutes.
✅ IS IT ENVIRONMENTALLY FRIENDLY?
The solution breaks down to a simple salt. It contains no ozone harming volatile compounds and produces no chlorinated byproducts or carcinogenic compounds such as trihalomethanes (THM) or haloacetic acids (HAAS).
✅ DOES THIS PRODUCT HURT FABRICS AND ELECTRONICS?
The product is a non-corrosive product safe to use on carpets, fabric, stone, plastic, stainless steel and metals. It is safe on Colorfast Fabrics.
✅ WHAT WILL I NOTICE AFTER THE SERVICE?
You may notice a light “pool smell” that will dissipate quickly.
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