10/19/2026
💗 IMPORTANT CLIENT REMINDERS | HOLIDAY SEASON 💗
Hello, everyone! Last week was incredibly busy, and we have another full week ahead! First, we want to thank each and every one of you for keeping Capital Cleaning Co. so busy and for your continued support! 🥰
As we approach the holiday season, we want to go over a few important scheduling reminders that will take effect immediately.
📅 RESCHEDULING & CANCELLATIONS
The last three months of the year are some of our busiest, and our schedule fills up quickly. While we completely understand that life happens and unexpected situations arise, our availability to accommodate schedule changes is extremely limited.
Effective immediately, if you need to cancel or reschedule your appointment, we may not be able to move you to another date before your next recurring appointment. You will need to wait until your next regularly scheduled cleaning or our next available opening, which could be 4–5 weeks out.
Please keep in mind that recurring clients are already booked into our schedule according to their established cleaning frequency, whether biweekly or monthly. We schedule our appointments in advance to ensure everyone has a designated spot, so we cannot always shift other clients around to accommodate last-minute changes.
⏰ CANCELLATIONS WITH LESS THAN 24 HOURS’ NOTICE
Cancellations or rescheduling requests made less than 24 hours before your scheduled appointment will result in 50% of your scheduled cleaning bill being due. Your next scheduled cleaning will still require full payment as usual.
We value the trust and reliability we build with our clients, and maintaining a consistent schedule helps us continue providing dependable service to everyone.
Please understand that this post is a general reminder for ALL clients and is not directed at any one person. We have had an increase in scheduling changes, and with the holidays, family gatherings, parties, and special occasions approaching, we simply do not have the flexibility we normally would to move appointments around.
We kindly ask that everyone plan ahead, honor their scheduled appointments whenever possible, and be mindful that a last-minute change affects not only our schedule but also our ability to accommodate other clients.
We will always do our best to work with you when circumstances allow, but we also have to maintain a fair and consistent policy for everyone. 💗
Any questions or concerns, please feel free to reach out directly.
813-848-7054
Thank you so much for your understanding, cooperation, and continued support! Capital Cleaning Co. appreciates every single one of you, and we look forward to keeping your homes fresh and clean throughout the holiday season! 🧼✨
Have a wonderful week! 💕
