05/24/2022
Job Position Description:
Supervisor responsibilities include organizing employee shifts, training, and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.
Responsibilities
Training cleaners on ServiceMaster’s standards, products, processes, and procedures
Oversees staff performance and ensures all assignments are completed in accordance with to set task schedule
Train cleaners on task schedules specific to individual accounts
Perform inspections and give constructive performance feedback to staff members
Assign shifts and make the necessary adjustment in case of call-off or no shows
Respond to customer complaints and request in a timely and caring manner
Ensure compliance with safety and OSHA regulations
Use proper PPE where required
Opens and locks facilities, enable and disable security system as required.
1-2 years’ experience as a custodian, janitor, housekeeper a plus but not required
Will provide on-the-job training to those with a strong work ethic and willingness to learn.
Experience working for a professional janitorial company, office complex, hotel, hospital, or school is a plus.
The ability to be flexible, work at a fast-paced and multi-tasked job is a must.
Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable, and on time
Has respect and understanding for co-workers and customers
Must be able to communicate in English. Bilingual is a plus
Physical Demands and Qualifications:
Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching overhead, reaching forward. Must be able to lift and/or carry 25lbs.
Ability to read cleaning instructions
Ability to differentiate between cleaning products and uses
