06/03/2020
ZEROREZ SA is seeking innovative, enthusiastic and reliable representatives to provide jaw dropping customer service in a call center environment. We are new to the San Antonio area, and looking for someone that would enjoy being part of a great start-up. ZEROREZ provides unique carpet cleaning, tile cleaning an other services. We have technicians with vans out servicing our clients, but this position is everything leading up to that with our great customers.
Job Responsibilities include scheduling and confirming appointments with great customers, developing comprehensive knowledge of products, services, policies, procedures and philosophy, complete various in-office duties as assigned, communicating with customers via phone, email, chat and Facebook, warm calls to previous customers working with owners to meet customers’ needs, working with coworkers and customers to resolve product and service concerns & inquiries.
You'll get real good at thinking creatively and solving unique problems, creating a great customer service experience, and managing priorities in a fast paced environment.
Qualifications include 1-2 years customer service experience, the ability to type at 50+ WPM, moderate computer knowledge, excellent communication skills - speaking clearly and in a courteous manner over the telephone, strong attention to detail, ability to solve problems and speaking Spanish is a plus.
Compensation and Benefits Include $10.00 Base hourly wage plus commissions when you book cleanings (you will make great money) and a flexible schedule.
Job Type: Full-time
Salary: $10.00 to $15.00 /hour
