Heart And Home Condo Cleaning Services

11/05/2026

https://www.facebook.com/share/p/1FfPcciXJH/?mibextid=wwXIfr

Vacation rental company owners appealed to Orange Beach City Council Nov. 3 to address new rules by online rental company Airbnb they say give the service an unfair advantage.

A release from Brandy A. Davis of Beachball Properties asked the council to look at the fine print in Airbnb’s new host and checkout policies, which take effect Nov. 20, and to consider city ordinances that protect locally owned rental businesses, their employees and the neighborhoods they serve.

Orange Beach City Councilwoman Ginger Harrelson owns Beachball Properties along with her husband, Hunter, who was also recently appointed to the Gulf Shores and Orange Beach Tourism Board.

The council met in a joint regular/committee of the whole session on Nov. 3 at 5 p.m. at city hall.

Glenn Kaiser of Kaiser Vacation Rentals spoke first. Kaiser chairs the tourism board but said he was speaking for his company. He told council a city ordinance lets police help managers deal with problem guests, including eviction, as long as guests know the rules of their stay.

“Well, we can’t fulfill that ordinance if we can’t have a rental agreement,” Kaiser said.

Davis’ release says Airbnb is promoting that the changes will keep customers from having to do “chores” upon checkout or lessening some of the requirements about cleaning.

“It’s not about chores,” Davis’ release states. “The real story is in the fine print. Hosts will no longer be allowed to require a guest ID, a signed rental agreement or guest contact information. That affects everyone in Orange Beach. Without a signed rental agreement, local police won’t evict a guest. Without ID, owners have no protection against fraud, theft or damage.”

Read the full story at the link in the comments.

✍️: John Mullen / Gulf Coast Media & contributed reporting by Micah Green
📷: Micah Green / Gulf Coast Media

11/03/2026

What you “WILL NOT” get with Heart & Home! We take our time to get it right the 1st time ❤️

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10/31/2026

This explains the reason why we have so many bookings already for the 24th.

10/26/2026

10/23/2026

A Message to Our Valued Property Owners ❤️

With Airbnb’s recent changes to checkout expectations, I know many of you have questions and concerns. I want to take a moment to share where I stand as the owner of Heart and Home Cleaning Services.

First and foremost, I want you to know how much I value each of you and the trust you place in us to care for your properties. I have worked incredibly hard to build a company that takes pride in quality, consistency, and the relationships we have developed with our owners.

I firmly believe that our current checkout requests are reasonable. Asking guests to start the dishwasher and dispose of their trash in the chute located on the same floor is not asking them to clean the condo. We are not asking guests to strip beds, wash linens, scrub bathrooms, or mop floors. That is our responsibility, and we take great pride in doing it well.

What concerns me most is the impact these changes could have on cleaning companies and, ultimately, the quality of service our guests receive.

Our cleaning teams already work within an incredibly tight turnover window. Every minute counts in this business! Between battling traffic, waiting on elevators, transporting supplies and linens, and making sure every inch of your condo is beautifully cleaned and ready for the next arriving family, there is very little room for delays.

Now imagine adding another 15–20 minutes to every single condo because our ladies are having to stand at the kitchen sink scrubbing dishes left behind by departing guests. Multiply that by the number of properties we service on a busy turnover day, and those minutes quickly turn into hours.

That is time being taken away from what our cleaning teams are actually hired to do: professionally clean, sanitize, and prepare your properties to five-star standards.

My concern is that these additional responsibilities could ultimately lead to delayed check-in times, rushed turnovers, and unnecessary pressure on cleaning professionals who are already working incredibly hard to meet everyone’s expectations.

We take great pride in the details that make a difference. I never want my ladies to feel they have to choose between spending 20 minutes washing dishes and having the time they need to properly clean a bathroom, mop floors, or make sure a property is absolutely perfect for the next guest.

Quality over quantity has always been my philosophy, and that will not change.

I will always stand behind my ladies and protect the quality of service we provide. I am not willing to compromise our cleaning standards or place unreasonable expectations on my employees.

My hope, of course, is that we continue the wonderful working relationships we have built together. I truly care about your properties, your guests, and the success of your rental businesses.

At the end of the day, my responsibility is not only to my property owners but also to the incredible ladies who show up every day and give their very best. I owe it to them to protect their time, their workload, and the standards we have worked so hard to establish.

I want every guest who walks through your door to experience a beautifully cleaned condo worthy of a five-star review. That is what you trust us to deliver, and that is where I believe our time and attention should remain.

Thank you for trusting Heart and Home Cleaning Services. Your continued support and understanding mean more than you know. ❤️

10/21/2026

🏖️ EXCITING NEWS FOR HEART AND HOME CONDO CLEANING! 🏖️

We are excited to announce the addition of TWO NEW PROPERTIES at Phoenix Gulf Shores II to our Heart and Home family! ❤️🏡

We are grateful for the continued growth of our business and the trust that property owners place in our team.

At Heart and Home Condo Cleaning, we believe in quality over quantity, attention to detail, and treating every property with the same care and pride as if it were our own.

We look forward to building lasting relationships with our newest owners and ensuring their properties are beautifully maintained and guest-ready for every arrival!

Welcome to the Heart and Home family! ❤️

10/12/2026

Today was one of the most challenging days we’ve faced since the hurricane: multiple condo turnovers, extra storm-related cleanup, and several properties that weren’t scheduled.

Our team pushed through, even when the workload exceeded our normal limit of two turnovers per person. I’m incredibly grateful for every one of them—especially the team members who helped with unexpected cleanings after already completing an exhausting day of work.

I personally had to clean two properties that had not been scheduled. For the second one, a team member stepped in to help me after she had already gone home for the evening. Her willingness to come back and help meant so much to me, and I truly appreciate her dedication and support.

I also take responsibility for recognizing that our current systems aren’t enough for pre-storm and post-storm operations. Moving forward, Tim and I will establish clear hurricane protocols for property conditions, realistic scheduling, and owner communication.

Pre- and post-hurricane operations are not normal business days. Owners must provide accurate departure and arrival information so we can staff properly, plan effectively, and deliver the quality service we’re proud of.

To our team: thank you for your dedication, flexibility, and hard work. We appreciate you more than you know. ❤️

10/10/2026

❤️ A Quick Update to Our Owners Following the Hurricane ❤️

First and foremost, we want to let everyone know that we are all safe and doing well. We are incredibly thankful and hope that all of our owners, their families, and everyone in our community made it through the storm safely.

After a very long and stressful night, we will be taking today to focus on our families, check on all of our employees and their loved ones, assess any damage, clean up storm debris, take down hurricane shutters, and get some much-needed rest.

Our employees have homes and families to take care of as well, and their safety and well-being will always be our priority.

We plan to resume our normal cleaning operations Sunday morning.

We understand everyone is anxious to get back to normal, and we appreciate your patience and understanding as we take this time to recover and make sure our entire team is okay.

Thank you to all of our wonderful owners who have reached out to check on us. Your kindness and concern mean more than you know.

Please continue to keep everyone affected by the hurricane in your thoughts. We are grateful to be part of such a strong community.

❤️ Stay safe, everyone. We will see you Sunday morning!