06/06/2026
Since we can’t respond on the forum for Jeffrey!
I appreciate the feedback and the time you took to share your thoughts.
A few points for clarification.
The card issue isn’t because we chose to be out of cards. Our card supplier has been extremely slow getting inventory to us, and we’re actively working through that. We always accommodate our customers the best way we can. 
One thing many people don’t realize is that when a laundromat uses a laundry card system, you’re tied to the company that manufactures and programs those cards. It’s a very small industry with very few vendors. Once you’re invested in a particular system, you’re largely dependent on that supplier. We can’t simply run to Walmart or order generic cards online and expect them to work.
As for machine sizes, we currently have 34 washers and 34 dryers, including 4 sixty-pound washers and 8 forty-five-pound washers. I’m not sure how much more variety you’d like us to offer without tearing the entire laundromat apart and rebuilding it from scratch.
We purchased an existing laundromat. The plumbing, drainage, electrical service, gas lines, concrete pads, and machine layout were all established long before we arrived. Moving commercial washers isn’t like rearranging furniture in your living room. Adding or relocating large-capacity machines involves architects, engineers, plumbers, electricians, permits, utility upgrades, landlord approvals, and a substantial financial investment. We are doing the best we can with what we have. Not to mention when something breaks, we try to fix it right away, or as soon as the parts come in.
The logo on the front windows also serves a purpose. Before it was installed, customers regularly complained that the afternoon sun blasted directly into the waiting area, making it uncomfortable to sit inside while waiting for their laundry. The current setup allows customers to see out while significantly reducing the heat and glare coming into the building. Yes.
Running a laundromat involves a lot more than machine sizes and floor layouts. Equipment costs, utilities, insurance, maintenance, financing, permits, vendor relationships, and customer demand all factor into every decision.
You seem to have a lot of strong opinions and knowledge about the laundromat industry. That’s great. When we decide to build our next laundromat from the ground up, tear out the slab, redesign the plumbing, upgrade the electrical service, submit new blueprints, and start over from scratch, I’ll be sure to reach out for your recommendations when we go to build another one.
Thanks again Jeff
