03/22/2024
REMOTE/PART-TIME/HYBRID POSITION:
Ecomundo Cleaning seeks an Office Coordinator in NYC. The position would begin on May 27th, 2024 for 30 hours/week(flexible schedule).
Cover letter and resume should be emailed to [email protected] in English & Spanish by Friday, May 17th, 2024. We will review and interview candidates on a rolling basis.
A successful candidate for the position of Office Coordinator has:
Bi-lingual Spanish/English skills (required).
Strong customer service skills (i.e. responding to phone calls, problem-solving with clients and coop members).
Ability to learn quickly and be interested in developing a variety of new skills; be able to manage multiple tasks and meet deadlines; ability to work independently and in a team.
Superior organizational, interpersonal and communication skills; demonstrated experience of written and oral presentation skills.
Computer skills: proficient in Microsoft Office, including gmail, google calendar, excel, Quickbooks etc
Entrepreneurial/Business skills a plus.
Responsibilities will include:
Coordinate the Coop’s back-office support including maintaining the Coop member and customer records; managing customer calls and communications between Coop members and customers; matching members of the Coop with customer requests for services; calculating the estimated cost of services to the customer; Ordering and managing stock of materials as needed ;
Prepare bi-weekly reports including new jobs and any incidents and agendas
Conduct ongoing Client Satisfaction Surveys; and
Provide support for the coop’s marketing efforts.
Assist with financial reporting as needed
Track customer transactions, matching transactions to member & cooperative billings
Collaborate with the accounting and payroll department
In the event that any difference or difficulty arises between members, you must inform the board
Inform members of payments received by Zelle or Credit Cards for the work done
Participate for a time of 15 min once a month in the general meeting of members
