08/10/2022
Job Summary:
In this position you will establish & maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face. You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests by customers. Communicating with customers and/or Project Managers regarding inspection/service findings is required. In this position you will be responsible for assisting HVAC Field Technicians in the installation and repair of environmental control systems, utilizing knowledge of refrigeration theory, control systems, pipe fitting, and structural layouts.
-Responsible for assisting and learning end to end testing, starting up, commissioning, and servicing on assigned projects.
-Represents the company by learning to serve as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer’s location.
-Coordinates with Field Technician and customer to precisely understand requirements for all on-site installation and repairs by extensively examining building layouts, forecasting issues, gathering materials and synchronizing on-site work.
-Uses cutting edge software and technology, along with a variety of hand-tools, following engineering specifications, to diagnose and repair units.
-Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
-Displays team effort and dedication to customer by maintaining flexibility to work overtime as the business requires and always be on time for work.
Qualifications:
-Must be able to positively pass the Nashville TN Metro Government background and Drug screening process.
-This position requires the candidate to provide and wear steel toe or equivalent safety shoes. All other safety equipment will be provided.
-Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
-This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage).
-This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires you to regularly lift and or move up to 10 lbs, frequently lift and or move up to 50 lbs and occasionally lift and or move more than 50 lbs.
