11/02/2026
Tidy Touch Cleaning Services
Frequently Asked Questions & How to Book
A clean home gives you more time to enjoy the people and moments that matter.
Whether you’re preparing for guests, getting ready for the holidays, moving into a new home, or simply need help keeping your space fresh, Tidy Touch Cleaning Services is here to make the process simple.
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🧼 How Do I Book a Cleaning?
Booking is easy!
Step 1 — Request a Quote
Visit tidytouchsrvc.com or contact us at 469-829-1757 to request your cleaning quote.
We’ll ask a few questions about your home or property, including:
* Number of bedrooms and bathrooms
* Approximate size of the home
* Type of cleaning needed
* Current condition of the space
* Your preferred cleaning date
Step 2 — Receive Your Quote
We’ll review the information you provide and send you a personalized quote based on your cleaning needs.
Step 3 — Choose Your Date
Once you approve your quote, we’ll confirm your cleaning date and arrival window.
Holiday appointments are limited, so we recommend booking early.
Step 4 — Get Ready for a Fresh Space
Our team arrives prepared to clean your space according to the agreed-upon scope.
You don’t have to spend your day cleaning before the cleaners arrive. Simply give us access to the areas you’d like cleaned and we’ll take care of the rest.
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What Types of Cleaning Do You Offer?
Tidy Touch Cleaning Services currently specializes in:
Residential Cleaning
* Move-In Cleaning
* Move-Out Cleaning
* Holiday & Guest-Ready Cleaning
* Standard Residential Cleaning
Commercial Cleaning
* Offices
* Medical & Professional Offices
* Daycares
* Retail Spaces
* Apartment/Property Spaces
* Other commercial facilities
If you’re unsure whether we service your type of property, contact us and we’ll be happy to discuss your needs.
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What Is Included in a Standard Cleaning?
Every cleaning is customized to the home, but common areas include:
Kitchen
* Countertops
* Sink
* Appliance exteriors
* Stove top
* Cabinet fronts
* Floors
* General dusting and cleaning
Bathrooms
* Toilets
* Sinks
* Countertops
* Mirrors
* Showers/tubs
* Floors
* General sanitizing
Bedrooms & Living Areas
* Dusting
* Vacuuming
* Sweeping
* Mopping
* Surface cleaning
* General tidying of accessible areas
The exact scope of your cleaning will be discussed when your quote is provided.
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Do You Offer Deep Cleaning?
Yes!
A deep cleaning is recommended when a home needs more attention than a routine cleaning.
This may include additional detail work such as:
* Baseboards
* Doors and door frames
* Detailed bathroom cleaning
* Detailed kitchen cleaning
* Buildup removal
* Hard-to-reach areas
Deep cleaning is quoted based on the home’s size and condition.
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Do You Offer Move-In & Move-Out Cleaning?
Yes. Move-in and move-out cleanings are one of our specialties.
These cleanings are designed to help prepare a property for:
* New homeowners
* New tenants
* Property owners
* Realtors
* Rental turnovers
* Security-deposit move-outs
Because these properties often require additional detail, move-in/move-out cleanings are individually quoted.
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Can I Book a Cleaning for the Holidays?
Absolutely!
Holiday cleanings are perfect if you’re:
🎄 Hosting Thanksgiving or Christmas
🏠 Having family visit
🍽️ Hosting a dinner or gathering
✨ Preparing your home for guests
🛋️ Wanting to come home to a clean house after traveling
🎁 Giving someone the gift of a professionally cleaned home
Holiday appointments are limited and tend to fill quickly.
Don’t wait until the week of your event to book.
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How Far in Advance Should I Book?
We recommend booking as early as possible, especially during:
* Thanksgiving
* Christmas
* New Year’s
* Spring cleaning season
* Moving season
Last-minute appointments may be available depending on our schedule, but availability is not guaranteed.
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Do I Need to Be Home During the Cleaning?
No.
You are welcome to be home, but you do not have to stay during the cleaning.
Many clients provide access instructions and continue with their work, errands, or daily activities while we clean.
For your security and ours, access instructions should be provided before your appointment.
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Do I Need to Provide Cleaning Supplies?
Your quote will specify what is included.
If you have preferred products or special instructions, please let us know before your appointment.
We are happy to discuss product preferences and cleaning requirements during the booking process.
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Do You Clean Homes With Pets?
Yes!
We understand that pets are part of the family.
Please let us know about pets when requesting your quote so we can properly prepare for your cleaning.
For everyone’s safety, pets may need to be secured in a safe area during the cleaning.
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What If My Home Needs Extra Attention?
No problem.
We understand that every home is different.
If there is significant buildup, excessive clutter, heavy grease, excessive pet hair, or other conditions that require additional time, we’ll discuss this with you before adding services or charges.
We don’t want you to feel surprised by your final price.
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Do You Do Dishes?
Our standard cleaning includes basic kitchen cleaning, but dishwashing is limited to one sink of dishes.
If there are additional dishes or a large amount of dishes that require extra time, an additional charge may apply.
Please let us know ahead of time if you need help with dishes.
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What If I Need to Reschedule?
We understand that things happen.
Please contact us as soon as possible if you need to reschedule.
Providing advance notice gives us the opportunity to offer your appointment to another client.
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How Do I Pay?
Payment instructions will be provided with your booking information.
Accepted payment methods may include electronic payment options.
Payment is due according to the terms provided with your quote/booking confirmation.
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Are You Insured?
Yes.
Tidy Touch Cleaning Services is insured, giving our clients additional peace of mind when welcoming us into their homes and businesses.
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Do You Offer Recurring Cleaning?
Yes.
Recurring cleaning may be available for clients who need cleaning on a weekly, biweekly, or other regular schedule.
Recurring clients enjoy the convenience of having their cleaning needs scheduled in advance.
Ask about recurring availability when requesting your quote.
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Can I Request a Specific Cleaning Date?
Yes.
When requesting your quote, provide your preferred date and any important deadlines.
Your appointment is not confirmed until we have confirmed your date with you.
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What Happens After I Request a Quote?
Once you submit your information:
1. We review your cleaning needs.
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2. We provide your quote.
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3. You approve the quote.
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4. We confirm your appointment.
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5. Tidy Touch arrives and gets to work.
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6. You enjoy your freshly cleaned space!
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What Should I Do Before the Cleaner Arrives?
You don’t need to deep clean before we arrive!
To help us make the most of your scheduled cleaning time, we recommend:
* Pick up personal items from floors and surfaces
* Put away clothing and toys
* Secure valuables
* Secure pets if necessary
* Make sure we can access the areas being cleaned
* Communicate any special instructions before arrival
The less time we spend picking up personal belongings, the more time we can spend cleaning.
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Do You Guarantee a Specific Result?
Our goal is to provide a thorough, professional cleaning based on the services included in your approved quote.
Cleaning results can vary depending on the condition, age, and materials within a home.
If you have a specific area you’re concerned about, please tell us before your cleaning so we can address it appropriately.
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Still Have Questions?
We’re happy to help!
📞 Call or Text: 469-829-1757
🌐 Request a Quote: tidytouchsrvc.com
Ready to enjoy a cleaner space?
Request your quote today and let Tidy Touch take cleaning off your to-do list.
Holiday appointments are limited—book early to secure your preferred date.
Professional commercial cleaning for offices, daycares, medical facilities, retail spaces, and more — plus make ready and move-in/move-out cleaning across the entire DFW Metroplex.
