09/18/2019
Team member Jessica Natale was devastated when she learned that Buddy, the pet of one of her clients, had to be put to sleep. The family welcomed Jessica to their home to say goodbye to Buddy. Upon arrival, Jessica and the client embraced and cried together along with office manager, Christen Maroulis who had accompanied Jessica for moral support. When the client let go, Jessica crawled on the floor and snuggled with Buddy for a few minutes. Before leaving, she left the family with a Willow Tree keepsake box with a dog engraved on top. Weeks later, Christen stopped by the client’s home for a visit.
“[When I walked inside], I noticed Jessica’s keepsake box on the front table in the foyer. For the second time, I stood inside the client’s home crying. Inside were Buddy’s tags and some of his fur.”
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