We require 24 hours notice to cancel any booking/detailing service if failure to do so the 25% down WILL NOT be refunded. A minimum $30.00 surcharge will be applied to all jobs that involve excessive pet hair, urine, vomit, blood, feces, or other hazardous materials, and can go up. Our prices are based on detailing type, location, type of car and condition of the vehicle and will be advertised as
a FROM price. Bowtiez reserves the right to charge each vehicle according to its condition, the type of vehicle and the customer location. Bowtiez reserves the right to amend any price during the detailing should it differ from the original estimate. Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing. Bowtiez will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service. All vehicles are cleaned at the customers own risk and must be able to withstand normal cleaning processes. Bowtiez do not accept liability for discharged batteries during or after the service has been completed. Please inspect your vehicle after the service is rendered to assure all interior lights, headlights, or running lights have been turned off. Each vehicle is different and may require more or less time to fulfill the detailing type. Whilst every effort will be made to keep scheduled bookings to the requested arrival window, unforeseen circumstances may cause lateness and are done so without voiding our cancellation policy. We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure. Failure to disclose at the time of booking any conditional issues that involve heavy stains, foul odors, human or animal biological waste, mold, mildew, chemical spills, chemical overspray or any other hazardous materials voids our service guarantee. No refunds, redos, or any additional work will be performed outside of the original package or estimate. Gift Certificates can only be used once per vehicle per service. Gift certificates can not be combined or redeemed with any other additional discounts, coupons, or promotions. The final price for services rendered may exceed the value of this gift certificate. Additional charges may apply to the redeemer if they choose a package that exceeds the cash value of their gift certificate. Additional surcharges for excessive pet hair, biological waste, other hazardous materials, larger vehicles, excessive damage, or other issues may apply. After 6 months of non-use the gift certificate is non-refundable.
