03/25/2023
We are a rapidly growing home service company in Las Vegas and are currently seeking a reliable and organized Dispatch to join our team. In this role, you will be responsible for coordinating our team of service technicians and ensuring efficient scheduling and dispatching of service requests.
Responsibilities:
Receive and prioritize incoming service requests
Assign service requests to technicians based on their skillset and availability
Monitor technicians' progress and provide updates to customers
Communicate with customers regarding scheduling, service updates, and any issues that may arise
Maintain accurate records of all service requests, including customer information and service history
Assist with administrative tasks, such as data entry and report generation
Requirements:
High school diploma or equivalent
Prior dispatching experience preferred
Excellent communication skills, both written and verbal
Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Strong organizational skills and attention to detail
Proficiency in Microsoft Office and experience with scheduling software preferred
Availability to work evenings and weekends as needed
We offer competitive compensation packages, including medical, dental, and vision insurance, paid time off, and opportunities for advancement within the company.
If you are a motivated individual with a passion for customer service and a strong work ethic, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter for consideration. We look forward to hearing from you!
