10/05/2026
Questions to Ask BEFORE Hiring a House Cleaner 🧚♀️
Someone messaged me asking what questions they should ask when hiring a new cleaner, and I thought this deserved its own post!
You’re trusting someone inside your home, so it’s completely reasonable to ask questions before deciding if they’re the right fit.
Here are some I recommend:
1. Will you be the person cleaning my home every time? If not, who else might come?
2. Do you ever bring helpers? If so, are they trained and insured?
3. Will anyone besides you or your cleaning team ever come into my home? This includes children, friends, or family members.
4. Are you insured?
5. How long have you been professionally cleaning?
6. What exactly is included in a regular cleaning? What would be considered an extra?
7. Do you bring your own cleaning products and equipment?
8. How do you prevent cross-contamination? Especially between bathrooms, kitchens, and different clients’ homes.
9. What is your cancellation or rescheduling policy?
10. What happens if something is accidentally damaged or broken?
11. Are there certain surfaces or tasks you won’t clean?
12. How do you handle pets while you’re cleaning? Do they need to be put away, or are you comfortable working around them?
13. Am I allowed to be home while you clean? Some cleaners don’t mind at all, while others may have preferences depending on the space or type of cleaning.
14. Can I let you know about product preferences, allergies, delicate surfaces, or areas I don’t want touched?
15. Do you have references or reviews I can look at?
One I think is especially important: know who is actually going to be inside your home.
There’s absolutely nothing wrong with a cleaner having employees or bringing a trained helper. But if you hired one person and someone else will be coming along, I think that should be communicated beforehand. You deserve to know who is entering your home and feel comfortable with them.
Cleaners what would you add to this list? Homeowners what’s something you wish you had asked before hiring a cleaner? 👇
