09/09/2026
Hey neighbors. First, we want to apologize for the delay in getting our unit back up and running. We have been working diligently with our manufacturer for the correct parts to arrive on time - and well, there have been delays out of our control.
We understand how frustrating it has been to have our in-bay automatic wash out of service longer than anticipated. We want you to know that we're taking care of our members during this time.
We've added a $15 credit to your account, which will automatically be applied to your next billing cycle. You do not need to do anything on your end to see this credit applied.
Unfortunately, delays in receiving the necessary parts have extended the repair timeline. We are working hard to get Splash n Dash back up and running as soon as possible. Our estimated reopening date is Friday, September 11.
We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work to get everything back up and running.
Thank you for being patient and kind - we share in the frustration.
Chad & Kristal