01/16/2026
FREEZE PROTECTION TIPS FOR POOL CONCEPTS CUSTOMERS
We will be experiencing freezing temperatures soon. Please follow the steps below to help protect your pool and equipment from freeze damage.
1. Pump & Automation Operation
If your pool has automation (you can control it from your phone or tablet), your system is equipped with a built-in freeze protection mode that should automatically turn the pumps on when temperatures approach freezing. Even so, it is very important to verify that freeze protection is enabled and functioning.
If you do not have automation, program your main circulation pump and any water-feature pumps to run continuously or at least during the coldest hours of the night and early morning. Moving water is the best protection against freezing. All plumbing lines must have water circulating through them.
2. Water Features & Valves
Ensure that all valves are positioned so water is flowing through every plumbing line (spa, waterfalls, scuppers, etc.). Any line without circulation is at risk of freezing.
3. Fill Line Protection
You will have one of the following:
A. Auto-Fill System
An auto-fill uses a float (usually near a skimmer) to maintain your water level.
Turn the ball valve off at the hose bib / spigot feeding the auto-fill.
Depress the float valve for several seconds to allow the supply line to drain back. This helps evacuate water from the pipe between the house and the pool, reducing freeze risk.
An alternate protection method is shown in the pinned video above.
B. Manual Fill Line
If your pool is filled with a standard hose connection:
Turn the ball valve off at the spigot.
Disconnect and drain any hoses.
Cap and insulate the exposed plumbing.
4. Spigot / Hose Bib Area
All exposed plumbing at the spigot must be winterized and insulated. This includes Hose bibs, Backflow preventers, Auto-fill supply lines, and Valves and fittings.
Use insulated covers, towels, foam, or freeze blankets.
5. Equipment Pad
Under normal conditions, equipment does not need to be covered as long as power remains on and water is circulating. However, in the event of an extended power outage during freezing temperatures:
Shut off power to all pool equipment at the breakers.
Open the drain plugs on the pump, filter, heater, and any exposed plumbing to fully drain water.
Leave valves open.
Cover the equipment with freeze blankets or tarps.
This prevents trapped water from expanding and cracking internal components when frozen.
Following these steps will greatly reduce the risk of freeze-related damage and costly repairs.
