Halifax Area Water & Sewer Authority

11/02/2026

📬 RECEIVED A BACKFLOW PREVENTION ASSEMBLY NOTICE?
Here’s what HAWASA customers need to know.

Installation is a RECOMMENDATION. HAWASA currently has no policy requiring installation or plans to enforce it.

🏠 HAVE A SINGLE-FAMILY HOME?
If your home has NONE of the following, it is not considered high-risk under this program, and you may disregard these notices:

• A fire suppression sprinkler system
• An inground swimming pool
• A lawn or property irrigation system

📞 WANT THE LETTERS TO STOP?
Call 1-844-605-5213 and provide the unique Hazard ID number at the top of your letter. Explain that your property is a single-family home without any of the features listed above so the company can update its records.

You may also choose to take no action and disregard future notices if your home meets those criteria.

💧 WHICH PROPERTIES ARE CONSIDERED HIGH-RISK?
• Commercial properties
• Multi-unit residences
• Single-family homes with ANY of the three features listed above

Backflow prevention assemblies help protect the drinking water supply from contamination caused by reverse water flow. HAWASA recommends this protection but currently has no installation requirement or enforcement policy in place.

Questions about your notice or property classification? Call 1-844-605-5213. The local HAWASA office does not have access to the company’s property records and cannot update them.

Thank you for helping us keep our community informed!

10/27/2026

🚒💧 **HAWASA HYDRANT FLUSHING: WE’RE WORKING THE NIGHT SHIFT!**

While you’re counting sheep, our crew will be flushing hydrants. Consider it a little overnight housekeeping for the water system! 🌙

📅 **Wednesday, October 28, into Thursday, October 29**
🕚 11 p.m.–2 a.m.

📅 **Thursday, October 29, into Friday, October 30**
🕚 11 p.m.–2 a.m.

**A few temporary things you may notice:**

🟤 **Rusty or brown-looking water** from iron and mineral deposits stirred up during flushing.

🚿 **Reduced water pressure**—your shower may briefly seem less enthusiastic than usual.

👕 **Possible laundry staining** if clothes are washed while the water is discolored. That white shirt didn’t sign up to become a fall color!

**Give your washing machine the night off**, and check that your water is clear before starting a load afterward.

Thank you for your patience while our crew handles the night shift! Please share so your neighbors—and their white laundry—get the heads-up. 💧

10/26/2026

Reminder- just a couple days away!

HYDRANT FLUSHING
10/28/2026 11pm-2am
10/29/2026 11pm-2am
*May temporarily cause temporary rusty/brown water appearance due to iron & mineral deposits stirred up
*Temporary reduced water pressure
*Staining of laundry if water is temporarily rusty/brown

10/26/2026

Side Note: If you requested a copy by email and have not received it- please check your Spam/Junk Mail Files. All requested invoices have been sent. By teh way- for anyone who is counting, we are up to 66!)

📬 **HAWASA BILLING UPDATE: The mystery of the missing mail continues…**

On October 13, we reported at least a dozen missing quarterly invoices. We’re now **over 50 and approaching 60!** Is it the full moon? A postal Bermuda Triangle? Did our invoices take the scenic route? Whatever the explanation, we’d like to help get yours into your hands! 🔎

All 3Q2026 HAWASA invoices were hand delivered to the Halifax Post Office on **October 1, 2026**.

**Still haven’t received yours? Please let us know!** Email **[[email protected]] to request a duplicate, or stop by the office:

• Tuesday & Wednesday: 8 a.m.–4 p.m.
• Thursday: 8 a.m.–Noon

**Payment is due November 3, 2026, to avoid late fees.** Please don’t wait for your invoice to finish its sightseeing tour—contact us for a copy!

10/13/2026

HAWASA has been advised that there are at least a dozen properties who have not received their quarterly HAWASA invoices for 3Q2026. They were hand delivered to Halifax USPS on 10/01/2026. If you have not received yours, please email [email protected] to request a duplicate copy or stop by the office Tue/Wed 8am-4pm or Thu 8am-Noon. Due date is 11/03/2026 to avoid late fees.

09/17/2026

HYDRANT FLUSHING
10/28/2026 11pm-2am
10/29/2026 11pm-2am
*May temporarily cause temporary rusty/brown water appearance due to iron & mineral deposits stirred up
*Temporary reduced water pressure
*Staining of laundry if water is temporarily rusty/brown

09/03/2026

📌📌📌📌📌📌📌📌📌📌📌📌📌📌📌
You may have received a letter from NAWSC advising of a 90-day Compliance Requirement. NAWSC is a legitimate company assisting HAWASA with DEP Compliance. However, if your property is a 🔵single-family home, 🔵with NO inground swimming pool🔵, NO irrigation system 🔵or NO fire suppression system, 🔵❌you can throw the letter away. ❌You should not have received it. All others should contact the number in the letter to confirm if it is or is not a requirement for YOUR property. ~Thank you

09/03/2026

💧***STOP THE PRESSES***💧
Turns out these are NOT the notices we thought they were.
(We received them too)
If you have a single-family home, with no inground swimming pool, no irrigation system, no fire suppression system, please call 844-605-5213 and request they update their records to document that your property does not qualify for the 90-day compliance notice.

09/03/2026

*NOTICE* Another batch of letters regarding the backflow prevention are going out again. The Business Office cannot field these questions/calls- please call 844-605-5213 or email [email protected]. Copies of the letter are attached.

08/27/2026

We understand and want to help! Please consider suggestions below. HAWASA System Operators can be reached at (717) 896-8149 Option 2, 3 or 4. Email to [email protected] is an option as well.