Servpro Des Moines NW

05/11/2023

11/17/2022

04/11/2022

Do you love helping people through difficult situations?

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Perform services as assigned, following SERVPRO production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.
Responsibilities:
• Photograph, identify, and inventory customer belongings
• Wrap, package, and label belongings
• Unwrap, assess, and clean belongings
• Identify, re-wrap, package, and label cleaned belongings
• Maintain inventory of all processed belongings
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Provide detail cleaning to homes/place of business such as floors, walls, surfaces, lighting fixtures, bathroom fixtures, doors and windows.
• Ensure clear two-way communication with other technicians and management (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:

• Effective oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to travel locally as necessary
• Ability to successfully complete a background check subject to applicable law

Minimum Requirements:

• High school diploma or GED preferred
• Self-motivated, ability to get along with diverse personalities
• Must be able to lift up to 50lbs, climb ladders, and work in high places on a routine basis.
• Ability to assume responsibility, deal effectively with problems, and exercise independent judgement when making decisions
• Valid driver's license
Hours
• 40 hours/week, with the flexibility to work overtime, after-hours and on-call weekends when required

Job Type: Full-time

04/05/2022

Do you love helping people through difficult situations?
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:
Perform services as assigned, following SERVPRO production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities:
• Photograph, identify, and inventory customer belongings
• Wrap, package, and label belongings
• Unwrap, assess, and clean belongings
• Identify, re-wrap, package, and label cleaned belongings
• Maintain inventory of all processed belongings
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Provide detail cleaning to homes/place of business such as floors, walls, surfaces, lighting fixtures, bathroom fixtures, doors and windows.
• Ensure clear two-way communication with other technicians and management (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:
• Effective oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to travel locally as necessary
• Ability to successfully complete a background check subject to applicable law

Minimum Requirements
• High school diploma or GED preferred
• Self-motivated, ability to get along with diverse personalities
• Must be able to lift up to 50lbs, climb ladders, and work in high places on a routine basis.
• Ability to assume responsibility, deal effectively with problems, and exercise independent judgement when making decisions
• Valid driver's license

Hours:
40 hours/week, with the flexibility to work overtime, after-hours and on-call weekends when required

Job Type: Full-time

04/05/2022

Do you love helping people through difficult situations?
Don’t miss your opportunity to join SERVPRO as a Production Crew Chief. In this position, you will be making a difference each and every day. We are driven toward the goal of supporting our customers in times of crisis by making fire and water damage “Like it never even happened”!

We are seeking a leader who is comfortable working in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multitasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Pay: $18.00 - $24.00 per hour

Primary Responsibilities
Leading a team of Production Technicians.
Developing talent and training new hire Production Technicians
Explain processes and answer customer questions, as needed.
Monitor, communicate, and respond to customer needs/concerns.
Communicate clear expectations to Production Technicians and supervise their activities.
Perform production processes as scheduled and ensure quality control.
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
Manage job file documentation to ensure complete and accurate project details.
Manage and control costs of production projects.
Manage assets by protecting and using equipment and materials properly.
Position Requirements
Effective written and oral communication
Basic math skills
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in confined spaces (e.g., crawls spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally
Ability undergo a background check subject to applicable law

04/05/2022

SERVPRO An outstanding fire, water and mold damage restoration company with a strong nationwide network is currently seeking candidates for a Restoration Technician.
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow.

Responsibilities:
Explain processes and answer customer questions
Monitor, communicate, and respond to customer needs/concerns
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and worker
Manage job file documentation to ensure complete and accurate project details
Manage assets by protecting and using equipment and materials properly
Company truck provided during working hours

Requirements:
A valid driver's license with an acceptable driving record
Must have a professional appearance and a positive attitude
Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft
Because we provide 24-hour emergency services, must be willing to be on call occasionally
Some night and weekend work is required
Must be able to lift a minimum of 50 pounds

03/25/2022

Welcome Eleanor Kiley, the newest member of the SERVPRO of Des Moines NW. Congratulations Matt &Liz! She is beautiful🥰🥰🥰

03/25/2022

Thank you Farmers Insurance for letting Servpro NW sponsor your Agents event at Glen Oaks Country Club. Brett Kellogg(owner) and Matt Kiley (GM) presenting information on the 24/7 emergency response services.

11/09/2021

Do you love working with people and educating them? Do you want to be a leader in a great company?

Don’t miss your chance to join SERVPRO as a new Office Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multitasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Provide leadership with strategic thinking and exemplify excellent customer service. Ensure annual divisional initiatives aligned with company initiatives are completed. Ensure a quality team of properly trained employees produce jobs completed according to SERVPRO Franchise procedures and processes. Communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues.

Primary Responsibilities

Coordinate and maintain company calendar and franchise communication
Manage accounts payable, accounts receivable, and cash management
Verify and analyze financial reports and divisional key measurements
Monitor compliance and risk management
Ensure employment files and records accuracy
Ensure fulfillment of the training and development plans for all divisions
Oversee performance management and documentation
Document franchise annual plan and divisional performance
Develop the office division annual plan

Qualifications

5+ year(s) of office, accounting, or customer service management experience preferred
Experience in building a strong team with tangible leadership skills
Solid organization and planning capabilities, strong attention to detail
Demonstrated history of ability and growth in managing an office environment
Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
Very self-motivated and goal-oriented with ability to multitask
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, such as Xactimate estimating software
Experience in customer service industry environment
Ability to successfully complete a background check subject to applicable law

10/27/2021

Do you love helping people through difficult situations?

Then, don’t miss your opportunity to join SERVPRO as a Production Crew Chief. In this position, you will be making a difference each and every day. We are driven toward the goal of supporting our customers in times of crisis by making fire and water damage “Like it never even happened”!

We are seeking a leader who is comfortable working in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multitasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

Leading a team of Production Technicians.
Developing talent and training new hire Production Technicians
Explain processes and answer customer questions, as needed.
Monitor, communicate, and respond to customer needs/concerns.
Communicate clear expectations to Production Technicians and supervise their activities.
Perform production processes as scheduled and ensure quality control.
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
Manage job file documentation to ensure complete and accurate project details.
Manage and control costs of production projects.
Manage assets by protecting and using equipment and materials properly.

Position Requirements

Effective written and oral communication
Basic math skills
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in confined spaces (e.g., crawls spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally
Ability undergo a background check subject to applicable law