03/19/2020
QueenCity & Bluegrass ChemDry’s Covid-19 Response and Protocol
During these uncertain times it is important that our customers understand that we have an emergency plan in place, and we have enacted new safety protocol's to not only protect our customers but also our employees. We understand that our customers may have questions about our services and the steps we are taking to ensure the safety of our customers and employees. Our staff is currently monitoring communications from the CDC, Ohio & Kentucky Governor’s office and the Federal Government to ensure that we are compliant to contain the spread of covid-19.
According to the CDC the first step of any sanitation/disinfection process is cleaning. Cleaning is going to remove dust, dirt and soils all of which will hide organisms and interfere with the disinfecting/sanitating process. If you do not clean any surface before trying to sanitize or disinfect the process could be compromised.
At QueenCity & Bluegrass ChemDry our employees are equipped to assist our customers in any of their sanitizing/disinfecting needs. We can clean, sanitize and disinfect any surface in the home or business regardless of surface type (carpet, tile, VCT, stone, wood)
Below you will find a list of precautions and protocol changes we have made to ensure we are safely assisting our customers and our employees during this uncertain time.
Checking Employees
For the safety of our customers as well as our employees each employee will begin their day by coming into an isolated office and we check each employee for a fever as well as any other pertinent symptoms then our employee signs a daily health inspection log that states they are in good health and are not showing any symptoms. Once they are confirmed as being in good health then they can enter for the day. This process is then repeated each morning.
Trained and Qualified Specialists
QueenCity & Bluegrass ChemDry has technicians that are able to do anything from precautionary sanitizing in your office or home to a full home or business sanitizing that has had a known positive infection. We can clean all touch points as well as use fog, mist and foam protocols to sanitize and disinfect.
Chemicals
Queen City & Bluegrass Chem-Dry only offers an EPA registered hospital grade disinfectant/sanitizer that is also labeled as a Virucide.
Equipment Disinfection Protocol
All cleaning equipment will be thoroughly cleaned and disinfected after each job that we complete. This will mitigate any risk of spreading the virus. This process will then be completed again at the end of each business day along with cleaning and disinfecting all our equipment and vehicles.
Employee PPE and Training
All of our employees have been provided with PPE equipment ranging from gloves, M-95 masks, disinfectant, shoe covers and in rare situations full-face respirators as needed. We have also trained our employees in accordance with Kentucky & Ohio Health Departments and the CDC on social distancing and personal hygiene including washing hands, coughing into elbow etc.
If you have any other questions on what we are doing to ensure the safety of our customers and our employees, please feel free to reach out and ask. If you need our services, please call 859-635-4672 or 513-579-0090 and allow one of our customer service reps to help you thru this difficult time. From our family to yours we wish you all the best.
