Detroit Water and Sewerage Department

Name: Detroit Water and Sewerage Department
Address: 735 Randolph Street, Detroit, MI, 48226, US
Telephone: (313) 267-8000

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Detroit Water and Sewerage Department

This is the official page of the Detroit Water and Sewerage Department. DWSD continues to retain ownership of the regional assets.

Detroit Water and Sewerage Department (DWSD) is one of the largest water and sewer utilities in the United States, serving more than 200,000 Detroit residential and commercial accounts that includes a city population of nearly 680,000. DWSD’s water network consists of more than 2,700 miles of transmission and distribution mains and nearly 3,000 miles of sewer collection piping. On January 1, 2016,

the City of Detroit began leasing regional water and sewer infrastructure, as well as water and wastewater treatment facilities, to the Great Lakes Water Authority (GLWA). The regional system built by DWSD, serves 126 municipalities in seven southeast Michigan counties. The agreement between DWSD and GLWA includes a $50 million annual lease payment for 40 years to replace and rehabilitate DWSD’s aging water and sewer system. DWSD has a rich history as a public utility dating back to 1836. Today, DWSD focuses on serving the residential households, businesses, non-profits, faith-based organizations and other account holders that rely on water and sewer services within the city of Detroit.

06/05/2026

Members of the DWSD executive staff wore orange today to recognize National Gun Violence Awareness Day, in honor of those impacted by gun violence and to raise awareness for initiatives to promote safer neighborhoods.

06/02/2026

Over the weekend, the Detroit Water and Sewerage Department participated in Motor City Makeover, a citywide cleanup and beautification initiative. This year, employees from the department were in the North Corktown neighborhood in District 6. The neighborhood clean-up included planting trees and flowers, weeding garden beds and park areas, removing trash and debris, and mulching.

05/29/2026

Rain or shine, heat or snow, our Field Services Technicians are out in every season keeping water flowing. We’re proud to recognize the team members who answer the call no matter the weather. Special shout out to our Field Service Technician, Julian Bethune

05/26/2026

What up doe Detroit!

Here’s a behind the scenes look at our recent Field Services Technician interview fair! This is the first time that candidates have had a chance to participate in a training simulation following the first round of interviews. Participants received hands on experience with climbing into a manhole, handling drills, and stopping leaks underground.

Want to join DWSD? Apply today at detroitmi.gov/jobs!

05/25/2026

In observance of Memorial Day, our Customer Service Call Center will be closed on Monday, May 25 for water account assistance, while water/sewer emergency calls at 313-267-8000 will still be taken.

You can also report water or sewer-related issues using the Improve Detroit App.

05/21/2026

U.S. Army Corps of Engineers Public Notice Available – Environmental Assessment to disconnect up to 5,000 lead service lines in Detroit at vacant parcels, with former water service. Comments may be submitted to [email protected] with the reference to the assessment number: 2026-004 DLL.

05/20/2026

In case you were wondering! Since the early 1800's, we have delivered some of the world’s cleanest, safest drinking water. Our infrastructure is how we continue to do it.

05/19/2026

It’s Infrastructure Week—and we’re shining a light on the systems you don’t always see, but rely on every day! From the pipes beneath your streets to the hydrants that promote public safety, our water and sewer infrastructure keeps our community flowing safely and sustainably.

This week, we recognize the essential work of maintaining, upgrading, and investing in the systems that support our homes, businesses, and future growth. Because strong infrastructure isn’t just behind the scenes—it’s the foundation of a thriving community.

05/18/2026

Dan from our stormwater team joined the Friends of Rouge Park and the Renaissance High School Environmental Club to explore green stormwater infrastructure (GS) in action!

The group visited the DWSD Far West Stormwater Improvement Project in Rouge Park, which helps reduce basement backups, street flooding, and combined sewer overflows (CSOs) by redirecting stormwater to the Rouge River rather than entering our sewer system. We also visited a controlled burn area, where prescribed fires are used to clear invasive species and encourage the growth of deep-rooted native plants that improve soil drainage.

Thanks to the Friends of Rouge Park & Renaissance HS for joining us!

05/15/2026

Culture is important here at DWSD! Shout out to Ryan, one of our diligent Field Service Technicians with five years of service with the City of Detroit. Your hard work doesn’t go unnoticed. We are happy to have you apart of the DWSD family.

Address

735 Randolph Street
Detroit, MI
48226

Telephone

(313) 267-8000

Website

http://www.detroitmi.gov/DWSD

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