08/07/2025
🛠️ A Message from 26 Michi Home Services: Growth, Accountability, and a Fresh Start
To our community—past, present, and future:
We’ve seen the recent comments and reviews, and while some are difficult to read, we want to address them head-on. At 26 Michi Home Services, we believe in transparency, accountability, and learning from every experience. We’re not perfect—but we are committed to doing better.
Over the past year, we’ve faced challenges with scheduling, communication, and project timelines. Some of that came from growing pains, and some from personal circumstances. But none of it changes our responsibility to our clients. We hear you. We’re making changes.
🔧 What’s Changing:
- Rebranding & Restructuring: We’re returning to our roots in Emmet County with a renewed focus on integrity, clear timelines, and consistent communication.
- Smaller, Smarter Crews: We’re working with a tighter team to ensure quality and accountability on every job.
- Improved Client Communication: From start to finish, we’re implementing better systems to keep you informed and involved.
We’re proud of the work we’ve done—and grateful for the clients who’ve stood by us. We’re also listening to those who’ve had concerns. Your feedback is shaping our future.
If you’ve had a past experience you’d like to revisit or resolve, please reach out directly. We’re here, and we’re ready to make it right.
Thank you for being part of our journey.
—Nicole & Richard
26 Michi Home Services
