03/15/2020
Yes, we are open and ready to clean!
At Triple C Pro Window Cleaning & Power Washing, the health and safety of our customers and employees is our top priority. As a trusted and established company, we continue to hold ourselves to the highest standards of safety and sanitation.
With details of the Coronavirus / COVID-19 unfolding at a rapid pace, we would like to keep our customers informed as to what we are doing to keep both your family and ours safe and healthy.
We are diligently watching all updates from the CDC and other reputable news agencies, and following all CDC guidelines, while continuing to provide the excellent service that you have come to expect from Triple C.
In addition, all of our technicians have been briefed on workplace preparedness for COVID-19 in accordance with OSHA guidance. Although this specific training has not been made mandatory by OSHA nor the CDC, we feel that it is in everyone’s best interest to remain educated and prepared through current events.
Going the extra mile:
We have set systems in place to mitigate exposure to bacteria / germs / viruses over the years, but we will also be setting new precedents to further protect all involved. Some of these new services include:
CONTACTLESS SERVICE – As of January 2020, we have gone 100% paperless in order to do our part for the environment. In light of recent events, we are working with our new CRM provider to make service and credit / debit card transactions contactless.
Typically, there would be minimal contact throughout our process, but there are certain points where a cell phone would change hands (for acceptance of service / electronic signature) and credit cards changing hands in the same manner at the completion of service.
When this method electronic signature on our technician’s phone will not be necessary, as an acceptance email will be sent instead. Also, we will be able to “key in” credit / debit card information rather than swiping or dipping the card.
COMPLIMENTARY DOORKNOB SANITIZING – When we have completed an interior window cleaning job, we will offer a sanitization of your front and back doorknobs, as well as doorknobs in any high traffic areas used during our interior cleaning service.
SANITIZING OF OUR SHOE COVERS BETWEEN JOBS – We will be sanitizing our indoor shoe covers between job sites to put our customers’ minds at ease.
NITRILE GLOVES WILL BE USED FOR INTERIOR WINDOW CLEANING JOBS
SOCIAL DISTANCING – To further limit exposure to any, we will be following CDC guidelines in regards to social distancing. This includes giving our clients plenty of space, and banning handshakes for the time being. Additionally, none of our staff has any plans nor desire to be in large crowds of any sort until the COVID-19 threat has passed.
HEALTH MONITORING – If any of our employees are sick, they will stay home. We pay our employees a good wage, and most are entitled to paid sick time through NJ’s recent laws, so we would rather not take any chances.
We do understand that allergy season is upon us and we will all be sniffling because of pollen soon. Luckily, COVID-19 symptoms do not present in a similar manner to seasonal allergies.
We also ask that you let us know if you or anyone in your household is sick. This protects our family as well as yours. We will work with you to postpone your service until everyone feels better.
As we take these measures and more, please know that all of us at Triple C Pro Window Cleaning & Power Washing are ready, willing and able to support you and our community during this challenging time.
A final note: please remember to support your local small businesses throughout these events. Small restaurants, boutiques, service shops and even cleaning companies are here and happy to serve you.
We’re all in this together; and as a small, family owned cleaning company, we will weather the storm together. We will of course keep you updated with all need-to-know information as we move forward.
Please contact us with any questions or concerns.
