06/03/2024
If your carpet remains damp or water logged after experiencing a recent flood, the necessary action depends on the category of water that has contaminated it. In some cases, it may be essential to remove both the rug and padding, or alternatively, you may require emergency water extraction services for the carpet and padding.
Attempting to clean a wet carpet is futile, as carpets must be completely dry before undergoing cleaning procedures. It's important to note that the costs associated with carpet cleaning and water removal are significantly different and should not be confused.
If you require emergency water extraction services, please don't hesitate to contact us at 407-777-0124.
We will assess the condition of your carpet and advise you on whether it's salvageable.
Your insurance company follows the guidelines below.
The IICRC Standard for Professional Water Damage Restoration (IICRC S500) defines three categories of water damage based on the level of contamination:
Category 1
Also known as clean water, this is the least difficult type of water damage to handle because it's likely from a sanitary or natural source and doesn't contain many harmful microbes. Examples include rainwater, broken supply pipes, and clear rub overflow.
Category 2
Also known as gray water, this category of water damage is caused by water that's contaminated with chemicals or biological agents like mold or bacteria. Appliance malfunctions are a common cause of gray water damage.
Category 3
Also known as black water, this is the most severe type of water damage and can pose serious health risks. Black water includes sewage, rising flood waters, seawater, river water, and ground water. Swift action is required to mitigate the risks associated with black water damage.
Each one of these categories dictates the procedures that must be adhered to by a professional.
Call us at 407-777-0124 for immediate assistance.