12/09/2023
Dear Valued Clients,
Happy Holidays! I sincerely appreciate your continued trust in our cleaning services, and I want to express my gratitude for you being a client of Rivershine Cleaning. In just the last year, our business has experienced significant growth, and it has been amazing to witness this journey from its inception when I started as the sole proprietor to now having a dedicated team.
In our commitment to providing affordable services, we have strived to maintain reasonable rates for our customers. However, as we aim to ensure fair compensation for our hardworking employees, including Ashley and Marisa, I find it necessary to make an adjustment. Starting January 1st, there will be a modest increase of $5 per hour in our service rates, resulting in $35 per hour for one person and $50 per hour for a team of two. This adjustment directly contributes to providing a livable wage for our dedicated staff.
In addition to this update, I am thrilled to share exciting news with you. As part of our ongoing efforts to be the most pet-friendly service, Marisa will now be offering in-home pet grooming services. This eliminates the need for you to transport your pets elsewhere, as Marisa is insured and brings years of grooming experience to your doorstep. From nail trims to baths, Marisa offers these services at competitive rates: $30 for small breed dogs, $45 for large breed dogs, and $40 for cats. This service can be scheduled during our cleaning visits or at a time convenient for you.
We are genuinely looking forward to another year of serving you. If there are any adjustments needed to your cleaning schedule or if you require flexibility during this holiday season, please do not hesitate to reach out. Your satisfaction remains our top priority, and we appreciate your understanding as we make these enhancements to provide the best service possible.
Thank you for your continued support.
Warm regards,
Renee