09/13/2026
Dear Clients,
Employees come and go, and while changes within a team are sometimes unavoidable, we want you to know that we take them very seriously.
At ReFRESH Cleaning LLC, we have a hiring and training process for a reason. We do our very best to hire dependable, trustworthy, hardworking people who genuinely care about our clients and their homes. 💚
Unfortunately, every now and then, a bad apple comes along. When someone doesn’t meet the standards we expect from our team, we have to make the difficult decision to let them go. Those decisions aren’t always easy, and they don’t always go over well—but our clients and the quality of service we provide will always come first.
We would rather make a difficult staffing decision than compromise the trust you place in us when you open your home to our team.
Thank you for your patience and understanding when changes happen behind the scenes. We are constantly working to build a team that reflects the professionalism, care, trust, and quality that ReFRESH Cleaning LLC stands for.
We appreciate each and every one of you more than you know. 💚
— Heather
Owner, ReFRESH Cleaning LLC
