04/15/2026
To My Amazing Clients & Future Clients,
I want to start by saying how much I truly love what I do and how grateful I am for each and every one of you. Being able to serve my clients and do something I’m passionate about is such a blessing, and I never take your support for granted.
That being said, I also need to be honest and transparent. While I love my business, I am a mom and a wife first. I’m also a human being with feelings, responsibilities, and a heart that often gives more than it should. I try my best to be understanding, flexible, and accommodating whenever possible, because I genuinely care about people.
However, in order to continue showing up as the best version of myself, for my family, for my clients, and for my business. I need to put some policies and boundaries in place to protect both myself and you.
These policies are not coming from a place of negativity, but from a place of respect, professionalism, and sustainability. Boundaries help keep things running smoothly, fairly, and consistently for everyone.
I kindly ask for your understanding and respect moving forward regarding things such as:
• Appointment times and punctuality
• Cancellation/rescheduling notice
• Accessibility
• Payment expectations
• Gift certificate knowledge
• Mutual kindness and respect at all times/ satisfaction guarantee
• Supplies/ equipment
Please know that I value each of you deeply, and these changes are simply to help me continue doing what I love without burnout, stress, or imbalance.
These policies are subject to change anytime and I reserve the right to refuse service to anyone.
Affective immediately and goes for past as well.
Thank you for supporting not only my business, but also me as a person. It means more than you know.
With love and appreciation,
Bless This Mess Maid Cleaning Service