11/03/2026
We truly hate having to implement a new policy, but as our business continues to grow, we also have to make sure we are able to manage our time and cover the costs of running our business.
Each appointment time is valuable to us. When clients cancel at the last minute or fail to respond for their scheduled appointments, it makes it difficult for us to fill that time with another client and can result in lost business.
With that being said, we will now be implementing a $40 cancellation/no-response fee for last-minute same day cancellations and missed appointments.
Please know that we completely understand that life happens, and unexpected emergencies are sometimes unavoidable. We never want anyone to feel that they cannot come to us when something unexpected happens. We are always willing to be understanding and work with our clients when situations arise that are truly beyond their control.
We appreciate each and every one of you, your continued support, and your understanding as we make changes that help us continue to grow and provide the best service possible. Thank you for supporting our small business! ❤️
