05/28/2026
Meet Merra! 👋
Merra is one of our Sales Associates who has spent time helping customers at several of our locations over the years, including Johnson City, Kingsport, and now Bristol.
If you’ve ever worked with Merra, you know right away how sweet and patient she is. She takes her time with customers and never makes anyone feel rushed or overwhelmed. Whether someone needs something explained once or five times, Merra is always willing to slow down, walk through the details, and make sure they feel comfortable and informed.
One thing customers quickly notice about Merra is how thorough she is. She genuinely wants people to understand what they’re purchasing so they can feel confident moving forward.
Around here, we’ve unofficially named her the “Sauna Queen” 👑😂
Merra knows a ton about saunas and does an incredible job explaining the benefits, features, and differences to customers in a way that’s easy to understand.
Before joining Southern Pools and Spas, Merra worked in furniture sales and also has experience in real estate, both of which helped shape the customer service skills and attention to detail she brings to the team today.
More than anything, Merra brings kindness, patience, and a calming presence to both our customers and coworkers every day.
We’re lucky to have Merra as part of the Southern Pools and Spas team. 💧
