09/06/2024
📢 Job Opening: CSR customer service representative at Marshall’s Autobody! 📢
Marshall’s Autobody is looking for a friendly and organized Customer service representative to join our team! If you’re customer-oriented, enjoy multitasking, and have strong communication skills, we’d love to meet you!
Position: Full-Time Receptionist
Location: Marshall’s Autobody 128 Pond ST Billerica MA
Hours: Monday – Friday (8:00 AM – 5:00 PM)
Responsibilities:
• Greet and assist customers with a positive attitude.
• Answer and direct phone calls efficiently.
• Schedule appointments and maintain office calendar.
• Handle customer inquiries and provide accurate and up to date information
• Update customers on a weekly basis throughout the repair process.
• Support the office staff with general clerical needs.
Requirements:
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Proficient in basic computer skills (Microsoft Office, email, text messaging etc.)
•. Knowledge of Quick Books will be helpful but not required.
• Prior receptionist or customer service experience is a plus.
. Reaching out to insurance companies to check on claim information and payments .
If you’re ready to be the welcoming face of Marshall’s Autobody, apply today!
To Apply: Send your resume to [email protected] or stop by our office at 128 Pond ST Billerica Ma and fill out an application.
Join our team and help us deliver excellent customer service every day!